Summary
Overview
Work History
Education
Skills
Language
Timeline
Server

Yuta Yamamura

Burnaby,Canada

Summary

Detail-oriented and analytical professional with strong customer service experience and a background in market research. Proven ability to manage transactions, build lasting client relationships, and contribute to business growth through strategic sales techniques. Skilled in problem-solving, critical thinking, and data analysis to support decision-making logically. Adept at thriving in fast-paced environments, multitasking, and ensuring operational efficiency. Strong communicator and collaborative team player with experience in customer engagement and loyalty program development. A quick learner with a strong eagerness to acquire new skills and knowledge, continually seeking opportunities for growth and improvement.

Overview

4
4
years of professional experience

Work History

Server

Din Tai Fung
05.2025 - Current
  • Provided exceptional hospitality, ensuring guest satisfaction and fostering repeat business.
  • Collaborated with team to operate efficiently to provide service smoothly for every guests.
  • Managed multiple tasks efficiently, prioritizing tasks to maintain workflow.
  • Resolved customer complaints swiftly, maintaining a positive atmosphere and enhancing guest loyalty.

Server

Jinya Ramen Bar
03.2023 - Current
  • Collaborated and communicated effectively with other members to ensure efficient operations within the restaurant environment.
  • Utilized strong upselling skills to increase sales, achieving the highest seasonal cocktail sales among servers.
  • Built connections with customers, leading to repeat business and a loyal customer base.

Server Leader

Ojori
10.2021 - 08.2022
  • Assisted with training new server on company policies and procedures as well as proper food handling techniques.
  • Developed strategies for improving customer service standards within the restaurant.
  • Reviewed server performance evaluations on a regular basis to identify areas of improvement.
  • Supervised cashiering activities at the register to prevent any discrepancies with payment processing.
  • Documented various procedures related to the finance department’s operations.
  • Implemented cost-saving measures throughout the organization’s finance department.

Intern

COUXU Corp
01.2022 - 05.2022
  • Conducted detailed market research to identify trends across East Asian and Western markets, improving strategic targeting.
  • Facilitated B2B communications to introduce and promote Japanese consumer goods to international suppliers, supporting entry into new markets.
  • Identified high-demand foreign products not available in Japan, leading to the successful negotiation and sale of select goods to local retailers, enhancing the company’s product portfolio.

Education

Bachelor of Economics -

Simon Fraser University
07.2025

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Fraser International College
01.2022

Skills

  • Critical thinking
  • Strategic planning
  • Effective upselling
  • Attention to detail
  • Coding – R, Python
  • Multitasking
  • Exceptional customer service
  • Guest engagement
  • Communication
  • Collaboration
  • Work well under pressure
  • Leadership

Language

Japanese – Native Proficiency
Native or Bilingual
English
Full Professional

Timeline

Server

Din Tai Fung
05.2025 - Current

Server

Jinya Ramen Bar
03.2023 - Current

Intern

COUXU Corp
01.2022 - 05.2022

Server Leader

Ojori
10.2021 - 08.2022

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Fraser International College

Bachelor of Economics -

Simon Fraser University

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Yuta Yamamura