YURI KOIZUMI
Vancouver,BC
Summary
Experienced pharmacist with a decade in pharmacy operations and customer service. Proven ability to build strong relationships with diverse clientele, providing personalized care and ensuring high levels of customer satisfaction. Skilled in team leadership, staff training, and maintaining operational efficiency. Excited to transition my interpersonal skills, adaptability, and commitment to service excellence to the hospitality industry.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
Create SD
11.2023 - 02.2024
- Completed training program in preparation for advancement to pharmacy manager position, acquiring leadership and store management skills
- Resolved customer complaints quickly and effectively while maintaining high levels of professionalism
- Implemented revenue strategies through statistical analysis.
Pharmacist
Create SD
02.2022 - 02.2024
- Gained extensive experience in solo pharmacy operations, earning high trust in safety measures
- Dedicate efforts to improving patient safety and satisfaction significantly contributed to a 120% year-over-year increase in pharmacy sales.
Assistant Manager
Nanohana Pharmacy
04.2020 - 06.2021
- Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes
- Contributed to reducing overtime hours in the store, achieving a 50% reduction.
Pharmacist
Nanohana Pharmacy
04.2018 - 06.2021
- Managed prescriptions across various medical specialties
- Served as educator for new employees for two consecutive years
- Developed strong trust relationships with patients, serving as their primary pharmacist for multiple cases.
Cashier
Kamegaya
04.2014 - 03.2018
- Managed cash transactions, ensuring accuracy and efficiency during checkouts
- Provided excellent customer service by assisting customers with product inquiries and resolving any issues
- Assisted with inventory management, including restocking shelves and conducting periodic inventory counts.
Education
Bachelor's degree in Pharmacy -
Kitasato University
Tokyo, Japan03.2018
Skills
- Customer Service
- Team Collaboration
- Problem Solving
- Multitasking
- English Communication
- Relationship Building
- Computer Skills
Certification
- Japanese Certified Pharmacist, National Examination for Pharmacist, 2018
- Serving It Right certificate, British Columbia, 2024
Languages
English
Professional Working
Japanese
Native or Bilingual
Timeline
Assistant Manager
Create SD
11.2023 - 02.2024
Pharmacist
Create SD
02.2022 - 02.2024
Assistant Manager
Nanohana Pharmacy
04.2020 - 06.2021
Pharmacist
Nanohana Pharmacy
04.2018 - 06.2021
Cashier
Kamegaya
04.2014 - 03.2018
Bachelor's degree in Pharmacy -
Kitasato University
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