Excel
Yuning Liu
Scarborough,ON
Summary
Dynamic professional with a proven track record at the Industrial and Commercial Bank of China, excelling in customer support and safeguarding sensitive information. Adept in Excel and showcasing exceptional time management skills, I have significantly contributed to team success through proactive teamwork and effective communication. Passionate about leveraging hard and soft skills to achieve employer goals.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Assistant to Bank Account Manager
Industrial and Commercial Bank of China, ICBC
Hebei, China
01.2023 - 03.2023
- Responsible for assisting branch customer managers in conducting financial needs surveys, providing professional support, and maintaining relationships with China Construction Bank's merchant acquiring customers.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, Communicate customer requirements to account manager in real time.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive customer information through proper documentation handling, data entry, and record maintenance procedures.
Tutor of Environment Management Porgram
University of Toronto, Mississauga Campus
3359 Mississauga Rd, Mississauga, ON L5L 1C6
09.2021 - 04.2022
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards into environment management pogrom learning.
- Supported students with helpful study habits and exam strategies.
- Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.
Education
BBA - Account Manager Assistant
Yorkville University
2000 Steeles Ave W, Concord, ON L4K 4N1 05.2001 -
Skills
Excel
Python
Adobe Premiere Pro
Fast learner
Time management
Software
Python
PowerPoint
Outlook
Timeline
Assistant to Bank Account Manager
Industrial and Commercial Bank of China, ICBC
01.2023 - 03.2023
Tutor of Environment Management Porgram
University of Toronto, Mississauga Campus
09.2021 - 04.2022
BBA - Account Manager Assistant
Yorkville University
05.2001 -