Excel
Yuning Liu
Scarborough,ON
Summary
Dynamic professional with a proven track record at the Industrial and Commercial Bank of China, excelling in customer support and safeguarding sensitive information. Adept in Excel and showcasing exceptional time management skills, I have significantly contributed to team success through proactive teamwork and effective communication. Passionate about leveraging hard and soft skills to achieve employer goals.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Assistant to Bank Account Manager
Industrial and Commercial Bank of China, ICBC
01.2023 - 03.2023
- Responsible for assisting branch customer managers in conducting financial needs surveys, providing professional support, and maintaining relationships with China Construction Bank's merchant acquiring customers.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, Communicate customer requirements to account manager in real time.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive customer information through proper documentation handling, data entry, and record maintenance procedures.
Tutor of Environment Management Porgram
University of Toronto, Mississauga Campus
09.2021 - 04.2022
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards into environment management pogrom learning.
- Supported students with helpful study habits and exam strategies.
- Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.
Education
BBA - Account Manager Assistant
Yorkville University
2000 Steeles Ave W, Concord, ON L4K 4N1 05.2001 -
Skills
Excel
Software
Python
PowerPoint
Outlook
Timeline
Assistant to Bank Account Manager
Industrial and Commercial Bank of China, ICBC
01.2023 - 03.2023
Tutor of Environment Management Porgram
University of Toronto, Mississauga Campus
09.2021 - 04.2022
BBA - Account Manager Assistant
Yorkville University
05.2001 -
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