Yuna Choi

• Provided personalized customer service, building rapport with regular customers and creating a welcoming atmosphere.
• Consistently prepared beverages and food items according to Starbucks' standards, ensuring consistent quality and taste.
• Demonstrated flexibility by adjusting work tasks based on store needs and contributing to an organized workflow.
• Collaborated with fellow baristas and supervisors to maintain a well-organized and smoothly functioning store.

• Greeted and verified graduands and guests at the box office
• Efficiently managed long lines and handled on the spot registration
• Used technology in effective manner to search up student profiles and records
• Provided clear and polite assistance, responding to attendee inquiries about seating, schedules, location, etc.
• Accurately scanned each graduate’s name card at the designated scanning point before they proceeded to the stage.
• Operate scanning device (barcode scanner) efficiently and troubleshoot basic technical issues.

• Developed individualized lesson plans to address diverse learning needs and improve student engagement.
• Utilized assessment tools to track student progress and adjust instructional strategies accordingly.
• Fostered positive learning environments through effective communication and relationship-building with students and parents.
• Implemented innovative teaching methods to enhance comprehension of complex subjects among students.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and satisfactory guest experience.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Provided positive first impressions to welcome existing, new, and potential customers.

• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Contributed to a positive team atmosphere by supporting coworkers during peak hours
• Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
• Answered customer questions about hours, seating and menu information.
• Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.

• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Restocked and organized merchandise in front lanes.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Answered telephones and provided information about order status, store hours and pharmacy procedures.

Supported operations with filing, copying and faxing.

Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.

Demonstrated professionalism when handling sensitive patient situations, preserving confidentiality at all times.

Filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.