Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Starbucks (Safeway)
05.2022 - 12.2022
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Listened carefully to customer requests and created personalized, delicious beverages.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction.
Retail
H&M
02.2022 - 05.2022
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built customer loyalty and retention by delivering excellent shopping experiences.
Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Barista
Sulbing Cafe
07.2021 - 10.2021
Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Used POS system to accurately enter orders and process payments.
Server
Jimoco Cafe&Pasta
02.2021 - 07.2021
Supervised dining table set-up to prepare for a diversity of event types, following strict service standards.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Bachelor of Arts - Music
Simon Fraser University
Burnaby, BC
08.2025
Skills
Bilingual: English, Korean
Great communication skills
Resolving Complaints
Safe Food Handling
Highly adaptable and Flexible
Teamworking
Creativity
Certification
Food Safe level 1
valid until: Sep 23, 2025
Languages
English
Professional Working
Korean
Native or Bilingual
Volunteer Experience
C3 Camp Korea: volunteered camp as a counselor. I lead the young 2nd generation of Korean-Canadian kids. This experience improved my leadership skill.
Korean workshop host(SFU Polyglots Club): taught Korean to the students who were willing to learn new language.
MRSS Business administrator: it helped me to improve my communication skills with other team mates and learned accounting as well.
Timeline
Barista
Starbucks (Safeway)
05.2022 - 12.2022
Retail
H&M
02.2022 - 05.2022
Barista
Sulbing Cafe
07.2021 - 10.2021
Server
Jimoco Cafe&Pasta
02.2021 - 07.2021
Bachelor of Arts - Music
Simon Fraser University
Similar Profiles
Samantha WikforsSamantha Wikfors
Assistant Manager at Starbucks, SafewayAssistant Manager at Starbucks, Safeway