Yuji Wes Suenaga
BC
Summary
Dynamic professional with a proven track record at Lordco Auto Parts, excelling in customer service and parts identification. Leveraged advanced computer skills and forklift operation to enhance inventory management and customer satisfaction. Demonstrated ability to foster team collaboration and improve efficiency, contributing to significant achievements in parts availability and sales.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Parts Counter Associate
Lordco Auto Parts
04.2024 - Current
- Worked closely with team members to foster a positive work environment focused on collaboration and mutual support.
- Used advanced computer skills to navigate inventory systems quickly while assisting customers effectively.
- Developed strong relationships with vendors, ensuring timely delivery of high-quality products.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Ensured proper documentation was completed for warranty claims processing purposes.
- Increased customer satisfaction by providing accurate and timely information on parts availability and pricing.
Apprentice Mechanic
Inland Kenworth
06.2023 - 12.2023
- Performed oil changes, tire rotations and basic vehicle maintenance in alignment with customer requests.
- Repaired and replaced worn and damaged components.
- Assisted senior mechanics with complex repairs, gaining hands-on experience and improving technical skills.
- Enhanced team productivity by collaborating with senior mechanics to complete complex repairs in a timely manner.
- Cleaned and organized work areas, tools and equipment to support productivity.
Lumber Yard Worker
Haney Builders Supplies LTD
06.2021 - 05.2023
- Assisted customers with loading lumber and other various building materials.
- Lifted, moved and handled various building materials throughout yard using forklifts and pallet jacks.
- Operated heavy machinery, such as forklifts and loaders, to transport lumber safely and efficiently.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained appearance of yard and racks by disposing of trash and debris and keeping stock organized.
Education
High School Diploma -
Maple Ridge Secondary
Maple Ridge, BC06-2023
Skills
- Shipping and receiving
- Stock replenishment
- Returns processing
- Warranty administration
- Parts identification
- Customer service
- Improving customer satisfaction
- Forklift operation
- Ordering parts
Languages
English
Native or Bilingual
Certification
Automotive Foundation Technician Level 1
Timeline
Parts Counter Associate
Lordco Auto Parts
04.2024 - Current
Apprentice Mechanic
Inland Kenworth
06.2023 - 12.2023
Lumber Yard Worker
Haney Builders Supplies LTD
06.2021 - 05.2023
High School Diploma -
Maple Ridge Secondary
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