Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Hector Moreno

Reseda

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Parts Counter Associate

Lexus of Thousand Oaks
Thousand Oaks
09.2023 - Current
  • Processed parts orders using dealership management software accurately.
  • Maintained organized inventory of automotive parts on the sales floor.
  • Communicated with service technicians to ensure timely parts availability.
  • Resolved customer inquiries regarding part specifications and compatibility.
  • Collaborated with suppliers to obtain necessary part information promptly.
  • Trained new team members on inventory management procedures efficiently.
  • Provided exceptional customer service to enhance overall client experience.
  • Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
  • Received and stocked incoming merchandise, arranging items in correct locations.
  • Operated point of sales and parts lookup computer systems.
  • Handled cash register transactions accurately and efficiently.
  • Received, examined and reshelved returned parts.
  • Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.
  • Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.

Bicycle Sales

Trek Beverly Hills
Beverly Hills
11.2020 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Worked with cross-functional teams to achieve goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated knowledge through continuing education and advanced training.

Education

High School Diploma -

Sylmar High School
Sylmar, CA
06-1994

Skills

  • Parts ordering
  • Inventory management
  • Point of sale operations
  • Automotive knowledge
  • Technical troubleshooting
  • Customer relationship management
  • Supply chain collaboration
  • Problem solving
  • Time management
  • Shipping and receiving
  • Parts identification
  • Stock replenishment
  • Returns processing
  • Cash handling experience
  • Warranty administration
  • Proficient in All DMS
  • Cycle counting
  • Cross-selling techniques
  • Warranty handling
  • Stock number and pricing data
  • Ordering parts
  • Customer service
  • Parts department organization
  • Invoice processing
  • Clean driving record
  • Order fulfillment
  • Verbal and written communication
  • Forklift operation

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Parts Counter Associate

Lexus of Thousand Oaks
09.2023 - Current

Bicycle Sales

Trek Beverly Hills
11.2020 - Current

High School Diploma -

Sylmar High School

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Hector Moreno