Juanne Castillo
Red Deer,AB
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Skilled in anticipating, preventing and resolving customer concerns to improve sales and increase repeat business.
Overview
2
2
years of professional experience
Work History
Shift Manager
Mcdonald
05.2021 - 01.2023
- Consistently exceeded sales targets and received recognition from management.
- Developed and implemented training programs for new hires.
- Resolved customer complaints with empathy and professionalism, resulting in positive customer feedback.
- Took orders, prepared meals and collected payments.
- Worked front counter, drive-thru and other areas.
Education
Business Administration Diploma - Accounting And Marketing.
Red Deer Polytechnic
Red Deer04.2024
Skills
- Excellent customer service abilities, as well as a desire to interact with and assist guests
- Excellent communication skills, the ability to express product expertise, and the ability to engage successfully with team members and visitors
- Personal accountability for acts, as well as a strong work ethic and reliability
- Collaborative team player, eager to work constructively with others to attain goals and seek various viewpoints
- Able to lift 40-50Lbs
- Flexible and Adaptable
Objective
To secure a position where my skills and experience in food service and customer service can be utilized while also providing opportunities for personal and professional growth within the company. I am a dedicated worker with a strong work ethic, excellent multitasking abilities, and a fast learner committed to providing exceptional work results and customer service.
Reference
McDonald
16 Conway St, Red Deer, AB T4P 0N1
403 356-2133
Timeline
Shift Manager
Mcdonald
05.2021 - 01.2023
Business Administration Diploma - Accounting And Marketing.
Red Deer Polytechnic