Youssef Benbrahim
Burnaby,BC
Summary
Highly motivated and hardworking individual with a passion for business and customer service. Currently pursuing a degree at SFU Beedie School of Business, seeking opportunities to apply and further develop skills in sales and customer relations. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
2
2
years of professional experience
Work History
Sales Associate
Plenty
10.2023 - 04.2024
- Provided exceptional customer service, assisting customers with inquiries and purchases
- Maintained a tidy and organized store environment, ensuring merchandise was well-displayed
- Collaborated with team members to achieve sales targets and promote store initiatives
Cashier
Save On Foods
12.2022 - 08.2023
- Processed customer transactions accurately and efficiently using POS systems
- Handled cash, credit, and debit transactions, reconciling cash drawers at the end of each shift
- Assisted customers with locating products and provided information on promotions and loyalty programs
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Catering Server
Best Bite Donair
03.2022 - 05.2022
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Enhanced guest experience by providing exceptional service during catered events.
Education
Bachelor of Business Administration (BBA) -
SFU Beedie School of Business
Burnaby, BC01.2028
High School Diploma - French Immersion Program
Moscrop Secondary School
Burnaby, BC05.2024
Skills
- Fluent in English, Arabic, and French
- Excellent communication and interpersonal skills
- Strong attention to detail and accuracy in handling transactions
- Ability to work effectively in ateam environment and independently
- Proficient in Microsoft Office Suite and POS systems
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
References
Available upon request.
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
French
Native or Bilingual
Timeline
Sales Associate
Plenty
10.2023 - 04.2024
Cashier
Save On Foods
12.2022 - 08.2023
Catering Server
Best Bite Donair
03.2022 - 05.2022
Bachelor of Business Administration (BBA) -
SFU Beedie School of Business
High School Diploma - French Immersion Program
Moscrop Secondary School
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