Youshika Jusrut
Montreal,Canada
Summary
Highly dependable and customer-focused professional with 4+ years of experience in fast-paced retail and service environments. Proven ability to thrive under pressure, serve customers with care and efficiency, and maintain smooth store operations. Known for strong communication, speed, punctuality, and attention to detail. Demonstrates independence and accountability through experience managing an entire store and providing high-quality service that consistently earns positive feedback.
Overview
4
4
years of professional experience
Work History
Retail Associate & Piercing Specialist
Faces
Brossard, Canada
11.2023 - Current
- Independently manage store operations including customer service, inventory, cleaning, and closing procedures
- Perform ear piercings with precision, including aftercare guidance
- Handle end-of-shift cash reconciliation and ensure accurate reporting
- Maintain store cleanliness and uphold high service standards
Customer Service Associate
Krispy Kreme
Greenfield Park, Canada
05.2022 - 11.2023
- Delivered fast, friendly service at the counter and maintained excellent customer interactions
- Handled food and beverage orders with accuracy and speed
- Maintained strong knowledge of menu offerings and answered customer questions with confidence
- Kept work areas clean and well-organized
- Built a positive rapport with customers and contributed to a welcoming environment
Crew Member – Customer Service
McDonald's
Brossard, Canada
06.2021 - 04.2022
- Assisted with order taking, food preparation, and serving
- Maintained cleanliness and efficiency in a fast-paced team environment
- Delivered friendly customer service in both front-of-house and support roles
- Followed procedures to meet daily performance and service targets
Education
Diplôme d'Études Secondaires (DES) -
Antoine-Brossard Secondary School
Brossard, QC06-2024
Skills
- Fast & Efficient Order Execution
- Cash Handling & Register Balancing
- Punctuality & Reliability
- Proactive & Self-Directed
- Store Opening & Closing Procedures
- Task Prioritization
- Inventory management
- Sales proficiency
Languages
- French, Fluent
- English, Fluent
Timeline
Retail Associate & Piercing Specialist
Faces
11.2023 - Current
Customer Service Associate
Krispy Kreme
05.2022 - 11.2023
Crew Member – Customer Service
McDonald's
06.2021 - 04.2022
Diplôme d'Études Secondaires (DES) -
Antoine-Brossard Secondary School
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