YONG JU (LEILA) KIM
Summary
I am totally interested in a position as it allows me to implement my knowledge and experience. Moreover, working in diverse work environments has given me communication skills with people with enthusiasm and efficiency. Based on my work experiences, I would like to contribute to the ongoing growth and success of your company.
Overview
24
24
years of professional experience
4
4
years of post-secondary education
Work History
Aesthetician
THE PEARLE HOTEL AND SPA
09.2021 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
Customer Service Representative
CASINO HOTEL AND SPA
01.2019 - 08.2021
- Provide customer service to clients in - person
- Assist clients with complains, feedback and concerns in a professional manner.
HR Recruiter
HR MANPOWER GROUP
03.2007 - 06.2015
- Managed full-cycle recruiting processes, resulting in successful placements and employee satisfaction.
Marketing Specialist
LOTTE CARD
08.2002 - 02.2007
- Monthly event promotion planning and customer satisfaction surveys
Customer Service Representative
MERITZ INSURANCE COMPANY
12.1999 - 07.2002
- Handled customer inquiries and suggestions courteously and professionally for travelers' insurance
Education
High School Diploma -
GOLDEN ROBERT BEAUTY SCHOOL (GRBA)
Montreal, QC01.2019
English As A Second Language
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON03.2016
Bachelor of Arts -
Sookmyung Women's University
Seoul, KOREA 03.1996 - 02.2000
Skills
- Customer Focus
- Responsible organization and time management skills
- Problem-solving abilities
- Complaint resolution
Languages
Korean
Native or Bilingual
English
Professional Working
Timeline
Aesthetician
THE PEARLE HOTEL AND SPA
09.2021 - Current
Customer Service Representative
CASINO HOTEL AND SPA
01.2019 - 08.2021
HR Recruiter
HR MANPOWER GROUP
03.2007 - 06.2015
Marketing Specialist
LOTTE CARD
08.2002 - 02.2007
Customer Service Representative
MERITZ INSURANCE COMPANY
12.1999 - 07.2002
Bachelor of Arts -
Sookmyung Women's University
03.1996 - 02.2000
High School Diploma -
GOLDEN ROBERT BEAUTY SCHOOL (GRBA)
English As A Second Language
Conestoga College Institute of Technology And Advanced Learning
Similar Profiles
MITESH PATELMITESH PATEL
Housekeeping Team Leader at The Pearle Hotel&SpaHousekeeping Team Leader at The Pearle Hotel&Spa
Sebastian ZybertSebastian Zybert
Line Cook at Pearle Hotel & SpaLine Cook at Pearle Hotel & Spa
Arjun Soman NairArjun Soman Nair
Dishwasher at The Pearle HotelDishwasher at The Pearle Hotel