Rina Hayreek
ON
Summary
Enthusiastic and personable individual with a natural inclination towards delivering excellent customer service. Eager to translate a passion for helping others into a fulfilling role within the admissions field. Fluent in English, Arabic, and Armenian
Overview
6
6
years of professional experience
Work History
Aesthetician
Anni Threading And Spa
10.2022 - Current
- Client-Centric Approach: Elevated client satisfaction by delivering personalized skincare treatments and recommending tailored products based on individual needs.
- Revenue Optimization: Boosted spa revenue by effectively upselling additional services and retail products during consultations, enhancing the overall client experience.
- Specialized Treatments: Executed various facial treatments for optimal skin health, including microdermabrasion, LED therapy, and Laser hair removal.
- Team Collaboration: Collaborated with team members to cultivate an inviting atmosphere, ensuring a positive experience for all clients.
- Appointment Management: Successfully reduced appointment cancellations by implementing effective reminder systems and maintaining open communication with clients.
- Inventory Control: Assisted management in inventory control, consistently monitoring stock levels, and placing orders as needed to uphold operational efficiency.
- Sanitation Protocols: Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Client Education: Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products for continued skincare success.
Owner
East Valley Pizza
01.2018 - 09.2021
- Management and Leadership: Successfully fulfilled roles as a manager and key holder, demonstrating effective leadership and organizational skills in overseeing day-to-day operations.
- Occupational Health and Safety Compliance: Ensured strict adherence to the Occupational Health and Safety Act, implementing and maintaining safety protocols within the work environment.
- Client Relations: Developed strong client relations through effective communication and service, fostering positive relationships with customers.
- Financial Management: Proficiently managed cash flow and bookkeeping responsibilities, contributing to the financial stability and efficiency of the business.
- Supply Chain Management: Executed the submission of orders with food supplying companies, showcasing competency in supply chain management and inventory control.
Education
Office Administration Certificate -
St. Clair College of Applied Arts And Technology
Windsor, ONHigh school diploma -
St. Micheal's Adult High School
Windsor, ONMedical Terminology Certificate -
St. John Ambulance
Toronto, ONSkills
- Demonstrated ability to receive and direct clients, visitors, and the public with a strong focus on providing excellent customer service
- Strong organizational skills to manage multiple tasks efficiently, maintaining accuracy and attention to detail
- Flexibility to handle dynamic work environments, adapting to changes in workload and priorities as needed
- Fluent in English, Arabic, and Armenian
- Knowledge and adherence to Occupational Health and Safety standards, with a proactive approach to promoting and maintaining a safe work environment
Timeline
Aesthetician
Anni Threading And Spa
10.2022 - Current
Owner
East Valley Pizza
01.2018 - 09.2021
Office Administration Certificate -
St. Clair College of Applied Arts And Technology
High school diploma -
St. Micheal's Adult High School
Medical Terminology Certificate -
St. John Ambulance
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