Jade Hurley

• Prepared and baked a wide variety of cookies and baked goods according to Crumbl’s recipes and quality standards.
• Measured, mixed, and combined ingredients following precise recipes to ensure consistency and taste.
• Maintained a clean and sanitary work environment, following food safety and hygiene regulations.
• Advised management on inventory levels of baking ingredients and alerted to potential stock shortages.
• Decorated cookies and baked items with attention to detail and presentation.
• Assisted with receiving and storing deliveries of baking supplies and ingredients.
• Ensured timely production to meet customer demand during peak hours.
• Collaborated with team members to maintain a smooth and efficient workflow.
• Provided friendly customer service when assisting in-store, answering questions and handling sales as needed.
• Complied with health and safety codes to protect staff and customers.
• Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.

Cook Responsibilities:

• Prepared and cooked a variety of meals in accordance with established recipes and food safety standards.
• Planned menus, including daily and weekly meal offerings, based on seasonal ingredients, customer preferences, and dietary requirements.
• Adapted menus in real time to accommodate emergencies such as ingredient shortages, equipment issues, or unexpected dietary needs.
• Managed kitchen inventory by monitoring stock levels, ordering supplies, and reducing waste through efficient planning and portion control.
• Maintained a clean and organized kitchen, ensuring proper food storage, equipment sanitation, and compliance with health regulations.
• Frequently worked independently to manage kitchen operations and coordinated with servers to ensure smooth and timely meal service.
• Performed minor kitchen equipment maintenance and troubleshooting to ensure continuous operation.
• Customized meals for clients with dietary restrictions, allergies, or personal preferences.
• Supported all kitchen operations including preparation, cooking, plating, and end-of-day cleaning tasks.

Receptionist Responsibilities:

• Greeted clients and visitors in a courteous and professional manner.
• Answered and directed incoming phone calls promptly and efficiently.
• Scheduled and managed appointments and meetings.
• Handled incoming and outgoing mail, deliveries, and courier services.
• Maintained a clean, organized, and welcoming reception area.
• Responded to general inquiries in person, by phone, and by email.
• Managed visitor sign-in logs and followed security procedures.
• Monitored resident security by preventing residents with challenges or potential risks from leaving unsupervised.
• Conducted safety checks for residents who did not come down for meals to ensure their well-being.
• Provided administrative support, including data entry, filing, and document preparation.
• Coordinated communication between clients, staff, and external contacts.
• Served as a trusted sounding board and first point of contact for residents, providing support and empathetic listening.