Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Yoisan Cala

Toronto,ON

Summary

Hard-working Loss Prevention Officer with five years of experience in security. Adept at working with management to devise effective loss control policies and procedures. Highly attentive in monitoring premises and skilled at identifying signs of attempted theft. Perceptive Loss Enthusiastic Security Officer eager to contribute to team success through hard work, attention to detail and excellent organizational skills. A clear understanding of crime prevention, deterrence and training in the use of force. Motivated to learn, grow and excel in law enforcement.

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using a keen eye for detail.

Overview

6
6
years of professional experience

Work History

Loss Prevention Security Officer

Securiguard
Toronto, ON
08.2021 - Current
  • Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing shoppers to safety.
  • Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
  • Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
  • Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.

Security Officer

Paladin Security
Etobicoke, ON
08.2016 - 08.2021
    • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
    • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
    • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
    • Checked and verified photo identification prior to granting facility access.
    • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
    • Secured personal and company goods against robbery, vandalism and illegal entry.
    • Maintained front desk's concierge book to provide visitors with access to relevant local information.

Lead Security Officer

Contemporary Security Canada
, ON
05.2015 - 08.2015
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Conducted research, gathered information from multiple sources and presented results

Education

Community And Justice Services

Humber College
Lakeshore, ON
09.2021

High School Diploma -

Central Technical School
Toronto, ON
06.2014

St Mary Catholic Academy
Toronto, ON

Skills

  • Reading Comprehension
  • CCTV Surveillance
  • Crime Prevention
  • Medical Emergency Response
  • Loss Control
  • Theft Monitoring
  • Suspicious Activity Surveillance
  • CPR Certified
  • Microsoft Excel
  • Intruder Removal

Accomplishments

  • Helped the company recover $5000 by identifying and reporting internal theft.
  • Established and maintained anti-hijack and major theft protocol.
  • Reduced shoplifting rates by a decent percentage through improved surveillance procedures.

Timeline

Loss Prevention Security Officer

Securiguard
08.2021 - Current

Security Officer

Paladin Security
08.2016 - 08.2021

Lead Security Officer

Contemporary Security Canada
05.2015 - 08.2015

Community And Justice Services

Humber College

High School Diploma -

Central Technical School

St Mary Catholic Academy
Yoisan Cala