Summary
Overview
Work History
Education
Skills
Languages
customer service experience, punctual, ready to take responsibilities.
Timeline
Generic

Surinder Singh

Kelowna,BC

Summary

Dynamic professional with expertise in loss prevention, security, and delivery. Proven track record at Unison Security, implementing strategies to improve inventory accuracy and enhancing surveillance. Skilled in route planning, vehicle maintenance, and customer interaction, with strong multitasking abilities honed in food service and delivery roles. Known for punctuality, adaptability, and collaborative focus. Reliable in meeting deadlines, ensuring safety, and providing efficient, empathetic customer service.

Overview

5
5
years of professional experience

Work History

Loss Prevention Security Officer

Unison Security
05.2024 - Current
  • Collaborated with management to develop and implement effective loss prevention strategies.
  • Improved store''s inventory accuracy by conducting routine audits and addressing discrepancies.
  • Detected fraudulent activities by closely monitoring point-of-sale transactions and recognizing suspicious behaviors.
  • Streamlined incident reporting process, resulting in faster response times from management and law enforcement agencies.

Food Service Worker

SUBWAY®Restaurants
01.2023 - 12.2023
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Delivery Driver

New Deep, Owner Gagandeep Singh
06.2022 - 10.2022
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Farm Supervisor

Harjeet Singh
03.2020 - 10.2022
  • Increased farm efficiency by overseeing maintenance and repair of equipment, ensuring minimal downtime.
  • Marketed farm products.
  • Conducted timely harvests to ensure optimal product freshness while minimizing waste due to spoilage or overripe conditions.
  • Worked on cultivation plans for crop production operations.

Education

Associate of Arts - Arts

Okanagan College
Kelowna, None
12-2024

Skills

  • Investigations
  • Surveillance techniques
  • Loss prevention training
  • Alarm system troubleshooting
  • Detail orientation
  • Customer satisfaction measurement
  • Complaint resolution
  • Follow-up skills
  • Coordination
  • Time management skills
  • Loading and unloading
  • Map reading and navigation skills
  • Commercial driving

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional

customer service experience, punctual, ready to take responsibilities.

I have several years of experience in customer service, primarily in delivery roles where interacting with customers was key. I understand the importance of creating a positive experience, and I consistently strive to be friendly, professional, and attentive to customer needs. I am committed to punctuality, as I know it is essential for maintaining trust and reliability, especially in delivery work. I pride myself on being organized and consistently arriving on time to ensure that all deliveries are completed within the scheduled window.

I am also someone who readily takes on responsibilities. In previous positions, I not only managed my own tasks but often assisted with additional duties, such as helping other employees, using free time in productive way such as cleaning store, equipment. I am always prepared to step up, whether it’s to meet tight deadlines, manage unexpected challenges, or ensure high standards of service."

i have class 5 license with more than 3 years experience and i have a clean driving abstract.

Timeline

Loss Prevention Security Officer

Unison Security
05.2024 - Current

Food Service Worker

SUBWAY®Restaurants
01.2023 - 12.2023

Delivery Driver

New Deep, Owner Gagandeep Singh
06.2022 - 10.2022

Farm Supervisor

Harjeet Singh
03.2020 - 10.2022

Associate of Arts - Arts

Okanagan College
Surinder Singh