YOH MINAGAWA
5371 Cecil St, Vancouver,BC
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. And instantly determine what customers need and response their expectations.
Overview
4
4
years of professional experience
Work History
Manager
Fumizen Hotel New Otani
09.2022 - 09.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Increased sales by 15%
Cooker Operator
SASAYA IORI
04.2022 - 09.2023
- Broke down, cleaned, and sanitized work stations at end of shift.
- Discarded expired food items and disposed of waste for hygienic food preparation environments.
- Prepared and built food items according to standardized recipes and directions.
- Adhered to company safety policies and procedures for proper food safety and sanitation.
- Operated food production equipment safely and responsibly for quality output.
- In order to reduce food waste, Iconsidered whether it could be used in new food and commercialized it. It sold immediately, and sales that month were up 10% from previous month.
Cashier
Burger King
04.2019 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Kanto International High School
Tokyo Japan03.2022
Skills
- Lead Generation
- Staff Management
- Business Planning
- Project Management
- Team Leadership
- Understanding Customer Needs
- Selling Skills
- Special Requests
- Service Management
Languages
English
Limited Working
soccer.
I played soccer for nine years, from third grade of elementary school through high school graduation.
So I am confident in my physical strength.
Timeline
Manager
Fumizen Hotel New Otani
09.2022 - 09.2023
Cooker Operator
SASAYA IORI
04.2022 - 09.2023
Cashier
Burger King
04.2019 - 06.2021
High School Diploma -
Kanto International High School
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