Tarsam Singh
Brampton
Summary
With a proven track record at Walmart, I excel in sales leadership and strategic planning, driving territory expansion and fostering key relationships. My approach has consistently surpassed sales targets by over 20%, leveraging expertise in customer service and negotiation. Skilled in mentoring teams towards achieving excellence, I thrive on turning challenges into opportunities for growth.
Overview
13
13
years of professional experience
Work History
Manager
House of Spices Global Food
05.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Supervised retail functions throughout different GTA branches.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Regional Sales Manager
Walmart
06.2018 - 05.2024
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
- Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Finalized sales contracts with high-value customers.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Streamlined sales processes to improve efficiency, resulting in increased productivity and overall revenue growth.
- Consistently exceeded annual territory revenue goals by prioritizing high potential accounts and executing customized action plans.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Mentored new hires on best practices for building rapport with clients, ultimately contributing to a higher retention rate of customers within the territory.
- Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.
- Cultivated strong partnerships with distributors and retailers to increase product visibility and drive sales volume.
- Established clear performance metrics for monitoring individual team member progress, fostering accountability towards achieving shared goals as a cohesive unit.
- Executed successful marketing campaigns to generate new business and expand customer base.
- Managed a diverse portfolio of accounts across multiple industries to ensure consistent revenue generation within the region''s jurisdiction.
- Managed team of Number regional sales representatives and consistently achieved high sales targets.
- Attended industry conferences and tradeshows to stay up-to-date with market trends and customer needs.
- Analyzed competitor offerings to devise targeted sales pitches, effectively differentiating our products from competitors in the marketplace.
Regional Sales Representative
Eurolife Healthcare Pvt.ltd
05.2012 - 01.2018
- Fulfilled customer queries over phone, in-person and through email to provide and maintain highest level of customer care.
- Provided exceptional customer service by addressing inquiries and resolving any issues promptly.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Liaised with Type department personnel to support order processing and product flow.
- Set up appointments with potential and current customers to promote new products and services.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Researched potential clients and markets to prepare for appointments.
- Demonstrated products and specific features at customer locations and special events.
- Developed and implemented sales strategies to increase revenue.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Conducted on-site product demonstrations to highlight features, answer customer questions, and redirect concerns toward positive aspects.
- Conducted over Number sales meetings per month to prepare sales plans and call schedules based on data analysis and market opportunities.
- Networked at events and by phone to expand business profits and revenues.
Education
Bachelor’s Degree In Business Administration - Business Management
Patiala University
Punjab02.2011
Skills
- Sales leadership
- Customer service
- Strategic planning
- Business development and planning
- Sales expertise
- Deal closing
- Business development
- Relationship selling
- Account development
- Training and mentoring
- Lead generation
- Account management
- Territory expansion
- Project management
- Contract negotiations
- Operations
- Sales initiatives and techniques
- Partnership development
- Analytical thinking
- Sales tracking
- Sales lifecycle management
- Competitive analysis
- Competitor analysis
- Effective multitasking
- Territory management
- Territory growth
- Client account management
- Sales presentations
- Product knowledge
- Negotiation and persuasion
- Goal setting
- Conflict resolution
- Customer base development
- Proposal development
- Sales coaching
- Presentations and public speaking
- CRM software
- Goals and performance
- Customer support
- Customer needs assessment
- Performance evaluation
- Financial administration
- Direct sales
- Forecasting and reporting
- Contract negotiation
- Decision-making
- Lead prospecting
- Professional demeanor
- Sales proposal creation
- Motivational and inspirational
- Product expertise
- Channel partnerships
- Process improvement
- Staff management
- Strategy development
Languages
English
Full Professional
Polish
Limited Working
Hindi
Full Professional
Telugu
Full Professional
Punjabi
Full Professional
Timeline
Manager
House of Spices Global Food
05.2024 - Current
Regional Sales Manager
Walmart
06.2018 - 05.2024
Regional Sales Representative
Eurolife Healthcare Pvt.ltd
05.2012 - 01.2018
Bachelor’s Degree In Business Administration - Business Management
Patiala University
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