Yogita Jessani
Brampton,Ontario
Summary
A highly motivated Dispatcher with more than 1 year of experience in customer service and order processing. Possess excellent communication and organizational skills, with the ability to handle calls promptly and professionally. Dedicated and focused individual who excels at prioritizing and multitasking simultaneously and following through to achieve goals.
Overview
2
2
years of professional experience
Work History
Dispatcher Office Assistant
Himalya Express
11.2022 - Current
- Receive emergency and non-emergency calls and record significant information
- Address problems and requests by transmitting information or providing solutions
- Monitor the route and status of field units to coordinate and prioritize their schedule
- Handling all cross border documents and prepare ACE and ACI
- Monitor customer delivery schedules to ensure compliance with established timelines
Order Filler
HLS Linen Services
10.2021 - 11.2022
- Maintained a neat and orderly workspace to successfully complete orders efficiently.
- Paid close attention to details to ensure accuracy to reduce overall customer return complaints.
Education
Post Graduate Certificate - Project Management
Algoma University
Brampton, Canada04.2023
Bachelor of Commerce -
University of Rajasthan
Jaipur, India11.2020
Skills
- Verbal and written communication
- Customer Request Management
- Quick learner
- Effective Communications
- Decision making
- Creative Thinking
- Complex Problem Solving
- Critical Thinking
- Adaptive team player
- Multitasking and prioritization
- Issue and Complaint Resolution
- Calm and Professional Under Pressure
Timeline
Dispatcher Office Assistant
Himalya Express
11.2022 - Current
Order Filler
HLS Linen Services
10.2021 - 11.2022
Post Graduate Certificate - Project Management
Algoma University
Bachelor of Commerce -
University of Rajasthan
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