Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Pavitterpal Kaur

Etobicoke

Summary

Experienced truck dispatcher and freight broker with expertise in transportation management, route optimization, negotiation, and cost reduction. Skilled in tracking systems. Skilled in resolving logistical challenges and optimizing routes to achieve a decrease in delivery time for long-haul shipments. Seeking a position as an dispatcher where I can utilize my skills and passion for organization and efficiency.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Dispatcher Office Assistant

City Trans Logistics Inc.
12.2024 - Current
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Directed dispatching, routing, and tracking of 10 fleet vehicles.
  • Provide real-time tracking and load information to both clients and drivers.
  • Enter and update order information accurately in the dispatch software.
  • Assist driver with shipment details and trip information related to assigned orders.
  • Processing invoices, submitting invoices on customer website or to factoring company.
  • Assist customers with inquiries and concerns via e-mail or phone call.


Truck Dispatch and Freight Brokerage

Rai Truck Dispatch and Freight Br
  • Coordinated the transportation of goods, managed schedules, and communicated with drivers and clients to ensure timely deliveries
  • Developed detailed manifests for efficient loading and unloading, optimizing logistical processes
  • Coordinated and scheduled daily assignments for a fleet of trucks, optimizing routes and ensuring timely deliveries
  • Communicated effectively with drivers and provided real-time updates on traffic conditions, detours, and other relevant information
  • Monitored and tracked the location of trucks using GPS systems, to ensure delivery schedules and addressing any potential delays promptly
  • Develop and maintain professional relationships with brokers to contribute quality service, problem solving, and risk selection all within company service standards

Inbound and Outbound Warehouse Associate

National logistic services
  • Received and organized incoming shipments, verifying contents accurately and completing necessary documentation for efficient inventory management
  • Collaborated with team members to fulfill outbound orders, picking and packing items with precision to meet shipping deadlines
  • Utilized inventory tracking software to maintain accurate records of stock levels, facilitating seamless replenishment and minimizing shortages

Cashier / customer service

H&M
05.2024 - 09.2024
  • Provided exceptional customer service by greeting and assisting customers with product inquiries, locating items, and processing transactions efficiently
  • Managed cash transactions accurately and maintained a balanced cash drawer while following company policies and procedures
  • Resolved customer complaints and concerns effectively by listening attentively, offering solutions, and ensuring customer satisfaction
  • Collaborated with team members to ensure a clean and organized work environment, stocked shelves, and maintained product displays to enhance the overall customer experience

Receiving Associate

CADC
08.2023 - 04.2024
  • Enhanced warehouse efficiency by accurately processing incoming shipments and promptly updating inventory records
  • Assisted in conducting periodic inventory counts for accurate stock levels
  • Processed returns from customers, inspecting products and updating records accordingly
  • Inspected all items for damage or defects before shipping to customers
  • Troubleshot issues related to incorrect addresses or lost packages professionally

Education

Rai Trucking And Load Freight Broker
11-2024

Buisness Managment -

St lawrence
12.2023

Skills

  • Logistics coordination
  • Dispatch software proficiency
  • Transportation management
  • Negotiation
  • Tracking Systems
  • MS Office
  • Geographic knowledge
  • Multi tasking
  • Effectively verbal and written communication
  • Customer service
  • Strong communication
  • Multitasking abilities
  • Problem-solving skills
  • Familiarity with dispatch software

Certification

  • Rai Trucking and Load Freight Broker, 11/2024
  • Business Management, St Lawrence, 12/2023

Languages

English
Professional Working

Timeline

Dispatcher Office Assistant

City Trans Logistics Inc.
12.2024 - Current

Cashier / customer service

H&M
05.2024 - 09.2024

Receiving Associate

CADC
08.2023 - 04.2024

Truck Dispatch and Freight Brokerage

Rai Truck Dispatch and Freight Br

Inbound and Outbound Warehouse Associate

National logistic services

Rai Trucking And Load Freight Broker

Buisness Managment -

St lawrence

Similar Profiles

CREATE PROFILE
Pavitterpal Kaur