Yogesh Goyal
Mississauga,ON
Summary
Dedicated administrative professional well-versed in communication and team building. Reliable pharmacy assistant with experience in providing quality customer service, managing daily pharmacy operations and accurately filing information. Also, knowledgeable in medical terminology and scheduling.
Overview
1
1
year of professional experience
Work History
Pharmacy Assistant
Shoppers Drug Mart
Mississauga, ON
03.2023 - Current
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Assisted pharmacists in maintaining well-organized and clean pharmacy environment for optimal workflow.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Contributed to increased sales by offering expert advice on over-the-counter medications and products
Sales Associate
H&M Clothing
Mississauga, ON
01.2023 - 03.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Enhanced team productivity by fostering positive work environment and providing support to colleagues as needed.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs
Education
High School Diploma -
Mohawk College of Applied Arts And Technology
Mississauga, Canada09.2024
Skills
- Secure storage of medications
- Verifying orders
- POS System Operation
- Supply Restocking
- Processing payments
- Insurance Billing
- Medication Dispensing
- Patient Counseling
- HIPAA Compliance
- Answering customer questions
- Customer Service
- Problem-Solving
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Accomplishments
- Achieved best pharmacy assistant of the year badge by providing excellent service with accuracy and efficiency.
Timeline
Pharmacy Assistant
Shoppers Drug Mart
03.2023 - Current
Sales Associate
H&M Clothing
01.2023 - 03.2023
High School Diploma -
Mohawk College of Applied Arts And Technology
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