Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yocasta Puello De Pierre

Brossard

Summary

Experienced with managing customer service teams, ensuring high levels of service delivery and satisfaction. Utilizes problem-solving skills to address customer issues effectively and foster positive service environment. Track record of leading initiatives to improve operational efficiency and team performance.

Overview

8
8
years of professional experience

Work History

Assistant Manager

CONCIMET SRL
05.2016 - 08.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Managed a team of logistics personnel, fostering a collaborative work environment that boosted productivity.
  • Collaborated with suppliers to negotiate favorable contract terms, ultimately reducing operational expenses.

Education

Bachelor of Science - Medicine

Universidad Tecnológica De Santiago (UTESA)
Santiago De Los Caballeros, Santiago
05-2018

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving

Languages

Spanish
Native or Bilingual
French
Elementary

Timeline

Assistant Manager

CONCIMET SRL
05.2016 - 08.2024

Bachelor of Science - Medicine

Universidad Tecnológica De Santiago (UTESA)
Yocasta Puello De Pierre