Yinglin Yang
Toronto,ON
Summary
Recent graduate from York University with a Bachelor of Arts in Applied Math, possessing a strong foundation in data analysis, programming, and statistical methods. Proficient in a range of analytical tools including SAS, MATLAB, R studio, Python, and SQL, with a demonstrated ability to interpret and analyze complex data sets. Skilled in numerical methods and algorithm development, complemented by experience in customer service, showcasing strong problem-solving abilities and effective communication skills. Eager to apply a rigorous analytical approach and technical expertise to the Data Analyst role, contributing to data-driven decision-making and project success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Zenica Optical
Markham, ON
01.2023 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Education
Bachelor of Arts - Applied Math
York University
Toronto, ON12.2023
Skills
Technical Skills:
- SAS, Maple, MATLAB, R studio and Python on Math Work
- Structured Query Language (SQL)
- Data Visualization and Presentations
- Statistical Analysis
- Data Modeling
- Applied Mathematics
Software Proficiency:
- Microsoft Office Suite
- Spreadsheet Management
Other Skills:
- Data Entry
- Customer Service
- Administrative Support
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Certification
- SAS Certified Specialist: Base Programming Using SAS 9.4
- IBM Data Analyst (Master the most up-to-date practical skills and tools that data analysts use in their daily role. Visualize data and present findings using various charts in Excel spreadsheets and BI tools like IBM Cognos Analytics & Tableau)
Timeline
Customer Service Representative
Zenica Optical
01.2023 - Current
Bachelor of Arts - Applied Math
York University
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