Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
Generic

Chakshu C.Deep

Dartmouth,NS

Summary

Solutions focused, meticulous and result oriented professional offering more than 5 years of a successful career with diverse roles distinguished by commended performance and proven results. Extensive exposure in implementing new process concepts for production optimization, yield improvement and developing guidelines.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Irving
Halifax
12.2023 - Current
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Lab Manager/Technician

CFC Optical Labs
Dartmouth, NS
11.2022 - 12.2023
  • Performed routine maintenance on lab equipment and maintained a log of activities.
  • Conducted quality control tests and monitored results for accuracy.
  • Coordinated with vendors regarding product orders, delivery timelines, and pricing information.
  • Developed standard operating procedures for laboratory personnel to ensure compliance with safety regulations.

General Manager

Shadias
Halifax, NS
11.2019 - 01.2022
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.

Customer Care Consultant

Hinduja Global Solutions
Dartmouth, NS
05.2017 - 05.2019
  • Resolved customer complaints regarding products or services in a timely manner.
  • Provided technical support to customers by troubleshooting software and hardware issues.
  • Answered customer inquiries related to product features and services via email, telephone and online chat.

Education

Bachelor of Science: General Science With Concentration in Physics & Diploma in Engineering -

Saint Mary's University
Halifax, NS
05.2020

Bachelor of Engineering Technician: Petroleum -

Cape Breton University
04.2017

Skills

  • Underwater acoustics
  • Database: SQL and MATLAB
  • Auto Cad and Solid works expert
  • Assembly drawing expert
  • Excellent communication techniques
  • Troubleshooting: IT issues - software & Hardware
  • Arduino programming and excellent knowledge with circuits (Canadian Electrical Code CSA C22)
  • Microsoft Office: Excel, Word, PowerPoint, Access, excellent knowledge and handling with spreadsheets
  • Platforms: Windows, Mac
  • Proficiency in C, Java and Python
  • Outstanding math skills
  • Complex problem-solving abilities and Experience in working under Pressure

Accomplishments

  • 2+ years of experience in Mechanical Manufacturing, projects, development in engineering environment
  • Well versed with ASTM & ASME codes and Quality standards.
  • Excellent interpersonal, communication and organizational skills with proven abilities in team management.
  • Proven scheduling, logical and analytical skills.

Certification

  • WHIMIS
  • Standard - CPR/AED certification.
  • 3M 6502QL Respirator Fit test certification.

Additional Information

  • Availability: Full Time/Part Time/On Contract.
  • Have a valid driver's license and own reliable personal vehicle.

I Chakshu Deep hereby declare that the above mentioned details are true to the best of my knowledge.

Regards,

Chakshu Deep

Timeline

Customer Service Representative

Irving
12.2023 - Current

Lab Manager/Technician

CFC Optical Labs
11.2022 - 12.2023

General Manager

Shadias
11.2019 - 01.2022

Customer Care Consultant

Hinduja Global Solutions
05.2017 - 05.2019

Bachelor of Science: General Science With Concentration in Physics & Diploma in Engineering -

Saint Mary's University

Bachelor of Engineering Technician: Petroleum -

Cape Breton University

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Chakshu C.Deep