Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

YIA MAYORES

Winnipeg,MB

Summary

I am a critical thinker when it comes to team related tasks because of my social awareness and my ability to identify the problems and push people to work to their strengths. I am reliable and I pursue to exceed expectations when it comes to my performance and problem solving. I am a natural student, I am always willing to learn, analyze, and open for any constructive criticism. People say I am very interactive and outgoing, I bring a positive attitude and make everyone around me feel comfortable.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Habibiz
03.2024 - Current
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Trained new employees on restaurant procedures and plating techniques.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.

Sales Associate

Winners
05.2023 - 03.2024
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Organized stockroom shelves according to size, color or style.
  • Built relationships with customers to encourage repeat business.

Server

Boston Pizza
03.2022 - 04.2023
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Maintained records of transactions made during shift as required by law or company policy.

Cashier

Foodfare
08.2018 - 03.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Education

Bachelor of Arts - Political Science

University of Manitoba
Winnipeg, MB
10-2025

High School Diploma -

College Sturgeon Heights Collegiate
06-2020

Skills

  • Food Running
  • Guest Engagement
  • Supply Restocking
  • Order Management
  • Safe Food Handling
  • High-volume dining
  • Effective customer upselling
  • Cash Handling
  • POS operation
  • Strong Work Ethic
  • Positive and professional
  • Order Accuracy
  • Exceptional customer service
  • Guest Seating

Certification

SmartChoices

References

• Janelle Nolasco (coworker at Winners) 204-

951-7573

• Natanael Bautista (supervisor at Boston Pizza) 204-299-7325

• Shayna Twerdun (coworker at Foodfare) 204-

471-4917

Timeline

Server

Habibiz
03.2024 - Current

Sales Associate

Winners
05.2023 - 03.2024

Server

Boston Pizza
03.2022 - 04.2023

Cashier

Foodfare
08.2018 - 03.2022

Bachelor of Arts - Political Science

University of Manitoba

High School Diploma -

College Sturgeon Heights Collegiate

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YIA MAYORES