Anahi Mayorga
Coachella
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Pier 88 Seafood Boil
12.2023 - Current
- Delivered exceptional customer service by promptly addressing guest inquiries and ensuring satisfaction.
- Managed multiple tables efficiently, balancing high-volume service during peak hours.
- Trained new staff on menu offerings and company policies to maintain service standards.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Provided exceptional customer service in a fast-paced dining environment.
- Coordinated timely food delivery to ensure guest satisfaction.
- Assisted in training new staff on service protocols and menu knowledge.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked food before serving it to customers.
- Greeted guests and provided menus.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Stocked service areas with supplies during slow periods.
- Addressed complaints to kitchen staff and served replacement items.
Banquet Server
La Quinta Country Club
La Quinta
03.2023 - 02.2025
- Set up banquet tables according to event specifications and client preferences.
- Served food and beverages promptly to guests during events and functions.
- Maintained cleanliness and organization of dining areas throughout service.
- Assisted in managing buffet stations to ensure food availability for guests.
- Collaborated with kitchen staff to coordinate timely delivery of meals.
- Cleared tables efficiently after events, ensuring quick turnaround for next functions.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Greeted guests upon arrival and provided assistance throughout the event.
- Carried trays of food items from kitchen to dining areas.
- Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
- Changed table settings between courses as necessary.
- Assisted with closing duties such as restocking supplies, wiping down surfaces.
- Stocked server areas with supplies before, during and after shifts.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Stocked service stations with ice, napkins and straws.
- Cleaned and sterilized dinnerware, equipment and facilities to maintain hygienic environment.
- Served food and beverages to customers.
- Used clear communication to relay food and drink orders to kitchen staff.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated with chefs regarding any special requests from guests.
- Educated guests on meals during by answering questions and bringing special orders.
Bartender/Barback
Spotlight 29 Casino
06.2022 - 01.2023
- Take guest food and drink order.
- Preparing mix drinks
- Restock - bottles , beer , juices, fruits, silverware.
- Replace beer kegs
- Communication with guest , bartenders bar back , servers, kitchen staff and management.
- Cash handling.
- Food runner
- Greet guest
- Meeting guests needs
- Problem solving
- Clean and sanitize the well end of shift.
- Prepare and clean the bar before and after shift.
Valet Parking Attendant
Resort Parking Services
12.2018 - 12.2021
- Customer Service
- Cash Handling
- Valet Services
- Assist clients with chair assistance
Medical Assistant
Indio Emergency Medical Group Inc.
11.2020 - 04.2021
- Vitals
- Rooming Patients
- Bilingual -Spanish
- Injections
- Pharmacology
- SOAP Notes
- Blood draw
- CPR-Certified
- Coding
- Call patients regarding appointments
- Updated demographic information
- Charting
- Lab Results
- EKGs
- Call- in prescription
- Smelled Eye chart
- Lab results
- Glucose
- Urine HGC testing
- Tray set up
Medical Assistant Externship
Valley Comprehensive Medical Group
03.2020 - 04.2020
- Vitals
- Rooming Patients
- Bilingual -Spanish
- Injections
- Pharmacology
- SOAP Notes
- Blood draw
- CPR-Certified
- Coding
- Call patients regarding appointments
- Updated demographic information
- Charting
- Lab Results
- EKGs
- Call- in prescription
- Smelled Eye chart
- Lab results
- Glucose
- Urine HGC testing
- Tray set up
Target Team Member
Target
10.2019 - 01.2020
- Customer Service
- Stoking/ Back Stoking
- Merchandising
- Inventory
- Display Set up
- Shipping & Receiving
- Seasonal
Education
Medical Assistant - Medical
Mayfield College
Cathedral City, CAHigh school diploma -
Coachella Valley High School
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling and POS operation
- Guest engagement and hospitality expertise
- Cleanliness standards and food safety practices
- Menu memorization and presentation
- Food running and delivery
- High volume dining management
- Table setting and bussing
- Wine service and effective upselling
- Customer service
- Food safety
- Cash handling
- POS operation
- Table setting
- Liquor, wine, and food service
- Food running
- Take-out service
- Table bussing
- Safe food handling
- Food spoilage prevention
- Positive and professional
- Team collaboration
Certification
CPR Certification
Languages
5,4
Timeline
Server
Pier 88 Seafood Boil
12.2023 - Current
Banquet Server
La Quinta Country Club
03.2023 - 02.2025
Bartender/Barback
Spotlight 29 Casino
06.2022 - 01.2023
Medical Assistant
Indio Emergency Medical Group Inc.
11.2020 - 04.2021
Medical Assistant Externship
Valley Comprehensive Medical Group
03.2020 - 04.2020
Target Team Member
Target
10.2019 - 01.2020
Valet Parking Attendant
Resort Parking Services
12.2018 - 12.2021
Medical Assistant - Medical
Mayfield College
High school diploma -
Coachella Valley High School