YEWANDE OWOSENI
Barrie,Ontario
Summary
A care worker with a true enthusiasm for enhancing the lives of people with various healthcare needs.
I'm dedicated to providing top-notch care and offer unwavering emotional and physical support while helping with everyday tasks. I cultivate close relationships with clients and their families via good communication and interpersonal skills by understanding the particular needs of each patient. I am committed to providing clients with individualized and compassionate treatment while continually pursuing professional improvement. I treat clients with utmost respect and love that they deserve while rendering my services. Proficient in MS Word and Excel to achieve operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Resident Assistant - Care
Barrie Manor Enhanced Care Community
2023.09 - Current
- Make beds and tidy residents' rooms – organize their closets
- Assist with laundry, vacuuming, and general cleaning.
- Provided emotional support and companionship to residents
- Clean and sanitize tubs after baths
- Developed and implemented care plans based on client’s needs and preferences.
- Monitored clients’ health, including checking vital signs, reporting any changes in symptoms, and coordinating with healthcare professionals.
- Work directly with PWS to assist in duties such as medication sorting, and nutritional carts for residents.
- Kept records of clients’ care, including medication schedules, appointments, and other valuable information
Resident Care Attendant
Waterside Retirement Lodge
2023.08 - Current
- Enhanced resident comfort by providing personalized care tailored to individual needs and preferences.
- Maintained a safe and clean environment for residents through diligent housekeeping and sanitation practices.
- Assisted residents with daily living activities, promoting independence and preserving dignity.
- Collaborated with healthcare professionals to develop individualized care plans that addressed residents'' specific needs.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Resident Attendant
Fdemma Health Care
2023.06 - 2023.08
- Assisted with daily living tasks such as bathing, dressing, and grooming.
- Prepared meals, following special dietary requirements, and feeding clients who may need assistance.
- Helped with light housekeeping tasks such as laundry, cleaning, and tidying up.
- Provided emotional support and companionship to clients,
- Assisted with physical therapy exercises and other rehabilitation activities.
- Developed and implemented care plans based on client’s needs and preferences.
- Monitored clients’ health, including checking vital signs, reporting any changes in symptoms, and coordinating with healthcare professionals.
- Kept records of clients’ care, including medication schedules, appointments, and other valuable information
Customer Service Officer
Union Bank Plc
2017.01 - 2023.03
- Resolved customer issues using listening skills, professional attitude, and problem-solving techniques
- Evaluated customer needs and made appropriate product recommendations
- Met regularly with customers to enhance relationships and look for new business opportunities.
- Used CRM system to track client activity, produce reports and manage pipeline.
- Organized customer-focused events to build brand loyalty and uncover new revenue streams.
- Maintained relationships and communicated with key client personnel to understand business operations, processes, and functions.
- Employed marketing tools to reach out to customers on a proactive schedule and set appointments for periodic financial reviews.
Education
Bachelor of Science -
Ekiti State University
Nigeria08.2014
Skills
- Analytical Thinking
- Ms Office
- Excel
- Customer Service
- Seizure Management
- Feeding Assistance
- Emotional Support
- Transportation Assistance
- Stress Management
- First Aid and CPR
- Behavior Management
- Active Listening
Certification
- First Aid and CPR/AED LEVEL C(BL)……………………………………………............2023
- ONTARIO Food Handler Certificate……………………………………………….2023
- ONTARIO 4- steps Health and Safety Awareness Certificate……………………...............................2023
- First Aid for Opioid Poisoning Emergencies……………………………………….....2023
- Most customer-focused staff, Union Bank Plc, Ado Ekiti…………………………............................2022
Timeline
Resident Assistant - Care
Barrie Manor Enhanced Care Community
2023.09 - Current
Resident Care Attendant
Waterside Retirement Lodge
2023.08 - Current
Resident Attendant
Fdemma Health Care
2023.06 - 2023.08
Customer Service Officer
Union Bank Plc
2017.01 - 2023.03
Bachelor of Science -
Ekiti State University
- First Aid and CPR/AED LEVEL C(BL)……………………………………………............2023
- ONTARIO Food Handler Certificate……………………………………………….2023
- ONTARIO 4- steps Health and Safety Awareness Certificate……………………...............................2023
- First Aid for Opioid Poisoning Emergencies……………………………………….....2023
- Most customer-focused staff, Union Bank Plc, Ado Ekiti…………………………............................2022
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