Yeshiwas Asmamaw Abune
Edmonton,AB
Summary
Demonstrated strong communication skills and punctuality in previous roles, ensuring timely and efficient service delivery. Experience includes thorough cleaning and detailing of vehicles, maintaining high standards of cleanliness to enhance customer satisfaction. Proficient in inspecting vehicles for defects and reporting issues for prompt resolution, contributing to overall operational efficiency. Capable of operating various cleaning equipment effectively, showcasing adaptability and reliability in diverse weather conditions.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Lead Hand
K_Bro line
Edmonton, Alberta
01.2024 - Current
- Here are eight resume experience statements for the role of Lead Hand, aligned with the requirements provided:
- Led daily operations by coordinating team efforts to ensure timely completion of projects and adherence to quality standards.
- Mentored junior staff, fostering skill development and enhancing overall team performance through hands-on training.
- Supervised daily operations and ensured adherence to safety protocols.
- Trained new employees on operational procedures and equipment usage.
- Conducted regular inspections of equipment for maintenance needs.
- Managed inventory levels and organized supplies for optimal flow.
- Assisted in implementing process improvements to enhance productivity.
- Facilitated communication between management and production staff effectively.
- Resolved conflicts and addressed team concerns promptly and professionally.
- Trained employees on company procedures and worksite safety.
- Ensured that all safety protocols were followed at all times.
- Trained, mentored and supervised junior staff members.
- Conducted regular meetings with staff to discuss objectives, progress, and challenges.
- Developed strategies for improving efficiency in the workplace.
- Maintained a positive work environment by effectively managing conflicts between team members.
- Performed quality control checks on products before they left the warehouse or store location.
- Allocated personnel and other resources to assist team in meeting objectives and helping workers to meet team goals.
- Resolved customer complaints in an efficient manner.
- Managed inventory levels to ensure sufficient stock availability while minimizing costs.
- Coordinated logistics for large orders or shipments.
- Organized daily workflow schedules for each employee according to their skillset and experience level.
- Created reports outlining project updates and timelines for management review.
- Facilitated communication between departments regarding projects or initiatives.
- Implemented new procedures to streamline operations and improve productivity.
- Monitored and reviewed the performance of employees.
- Reviewed invoices from vendors to ensure accuracy of pricing and quantity information.
- Assisted with budgeting decisions related to staffing, materials, equipment.
- Participated in recruitment activities such as interviewing job candidates.
- Maintained a safe working environment by adhering to company policies and procedures.
- Analyzed data to identify trends or anomalies in production process or output results.
- Resolved customer complaints in a professional manner while maintaining high levels of customer satisfaction.
- Managed multiple projects simultaneously while ensuring timely completion within budget constraints.
- Offered training and support to keep team members motivated and working toward objectives.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Delegated daily tasks to team members to optimize group productivity.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Ensured compliance with legal and regulatory requirements in all team activities.
Housekeeper
Co_op
Edmonton, Alberta
08.2023 - 12.2024
- Maintained cleanliness and organization in guest rooms and common areas.
- Assisted in laundry operations, ensuring timely availability of clean linens.
- Utilized cleaning supplies and equipment safely and efficiently.
- Reported maintenance issues to management for prompt resolution.
- Collaborated with team members to uphold high sanitation standards.
- Provided exceptional customer service to enhance guest satisfaction.
- Trained new staff on cleaning procedures and best practices.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Emptied trash receptacles throughout the property.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Maintained and organized cleaning supplies stock.
- Reported any maintenance issues or damage to supervisors immediately.
Cleaner
bahir dar city cleaner
Ethiopia Bahir dar, Amhara
06.2022 - 05.2023
- Cleaned and detailed vehicles thoroughly, ensuring high standards of cleanliness and customer satisfaction.
- Inspected vehicles for exterior and interior defects, reporting issues to management for prompt resolution.
- Operated various cleaning equipment and tools effectively, enhancing workflow efficiency and service quality.
- Cleaned various public spaces across Bahir Dar City, ensuring high cleanliness standards.
- Collaborated with team members to maintain organized and safe work environments.
- Managed waste disposal processes, adhering to local recycling guidelines effectively.
- Assisted in training new staff on cleaning procedures and safety protocols diligently.
- Transported trash bags to designated disposal areas.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Sanitized frequented areas and equipment using approved supplies.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Scrubbed walls to remove scuff marks or stains.
- Emptied wastebaskets and replaced liners.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Emptied wastebaskets to transport trash and waste to proper disposal areas.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Swept sidewalks and driveways of debris.
- Replaced air filters on heating and ventilation systems.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Kept business entrances clean, tidy and professional in appearance.
- Reported maintenance needs and safety hazards to supervisors promptly.
- Followed safety protocols to ensure a secure working environment.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
Delivery Driver
Ethiopia human right
Ethiopia Bahir dar, Amhara
07.2013 - 05.2022
- Delivered packages efficiently across designated routes, ensuring timely arrival and customer satisfaction through effective navigation.
- Maintained accurate delivery records, contributing to streamlined operations and improved accountability within the delivery process.
- Conducted routine vehicle inspections and maintained cleanliness, enhancing safety and reliability during daily operations.
- Operated delivery vehicles for timely transport of humanitarian supplies.
- Ensured compliance with safety protocols during delivery routes.
- Managed loading and unloading of goods at various locations.
- Maintained accurate log of deliveries and vehicle inspections.
- Communicated effectively with team members and dispatchers throughout shifts.
- Assisted in training new drivers on operational procedures and safety measures.
- Collaborated with logistics coordinators to optimize delivery schedules.
- Reported any vehicle issues or maintenance needs promptly to management.
- Recorded cargo information such as weight, size, condition, type of materials being shipped into logbooks or computers.
- Verified delivery addresses and ensured accuracy of all deliveries.
- Delivered essential supplies to support human rights initiatives.
- Ensured timely transportation of materials to various locations.
- Maintained accurate logs of deliveries and vehicle inspections.
- Collaborated with team members to optimize delivery routes.
- Supported fundraising events by transporting supplies and equipment.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Received daily delivery instructions and route assignments from dispatch.
- Navigated routes with relevant map programs and GPS systems.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Handled merchandise in accordance with product handling standards.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Inspected vehicle and maintained gas, oil and water levels.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
Ambulance Driver
Ethiopia red cross societie
Bura Ethiopia , Amhara
02.2009 - 12.2013
- Delivered goods efficiently across designated routes, ensuring timely arrival and adherence to safety regulations.
- Maintained accurate delivery logs and vehicle inspection reports, enhancing operational transparency and accountability.
- Conducted regular vehicle maintenance checks, ensuring optimal performance and reducing downtime during deliveries.
- Operated ambulances to transport patients efficiently and safely.
- Coordinated with medical staff for timely patient care during transport.
- Conducted vehicle inspections to ensure safety and readiness for operation.
- Assisted in loading and unloading patients and medical equipment.
- Maintained accurate logs of all trips and patient conditions during transport.
- Collaborated with team members to provide effective emergency response services.
- Adhered to all traffic laws and regulations while driving emergency vehicles.
- Maintained the cleanliness of ambulance interior, exterior and equipment.
- Responded promptly to emergency calls by driving safely at high speeds when necessary.
- Participated in training sessions related to ambulance operations, first aid techniques.
- Documented each transport with patient name, mileage and services rendered.
- Transported patients to and from residences and medical facilities in both emergency and non-emergency situations.
- Established positive relationships with healthcare professionals at hospitals and clinics.
- Performed daily inspections of ambulance, documenting damage and issues in reports for professionals.
- Maintained organized records of patient information including name, condition, destination.
- Provided emergency care including CPR, immobilization, oxygen administration, hemorrhage control and splinting.
- Communicated effectively with dispatch staff regarding patient pickup requests and arrival times.
- Prepared reports detailing response time, type of call received and outcome of incident.
- Adhered to driving protocols and regulations to maximize safe transportation.
- Provided emotional support to family members while transporting critically ill patients.
- Identified maintenance issues and notified mechanics to schedule repair work.
- Restrained violent patients to safely transport to hospital.
- Operated ambulance vehicles to transport patients safely to medical facilities.
- Assisted medical personnel in loading and unloading patients from ambulances.
- Conducted routine vehicle inspections to maintain readiness and safety standards.
- Communicated effectively with dispatch to receive instructions and updates.
- Collaborated with healthcare teams to coordinate patient care during transport.
Education
Tana Hake High school graduate
Ethiopia Bahir Dar, Amhara Skills
- Route optimization
- Delivery logistics
- Vehicle maintenance
- Package handling
Languages
Amhara
First Language
English
Beginner (A1)
A1
Certification
- Volunteers service community certificate Edmonton Alberta
- Basic entrepreneurs ship
- Work health and safety
- WIMPS 2015 worker eduction generic (CSTS) (2020)
- WHMIS (2025)
- Computer skills
- Construction safety training system (CSTS) (2020)
- Forkilft License
- Class 4 driver Licence
- Engilsh language training
Websites
Accomplishments
K BRO company lead hand position.
References
References available upon request.
Timeline
Lead Hand
K_Bro line
01.2024 - Current
Housekeeper
Co_op
08.2023 - 12.2024
Cleaner
bahir dar city cleaner
06.2022 - 05.2023
Delivery Driver
Ethiopia human right
07.2013 - 05.2022
Ambulance Driver
Ethiopia red cross societie
02.2009 - 12.2013
Tana Hake High school graduate