Summary
Overview
Work History
Education
Skills
Languages
Timeline
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YEONOH CHO

Toronto,ON

Summary

Proficient in high-pressure environments with a strong ability to adapt to sudden changes. Demonstrated expertise in customer service, multitasking, and effective time management. Committed to delivering customer experiences that foster satisfaction.

Overview

2
2
years of professional experience

Work History

Part-time Server

La Brick restaurant
Goyang-si, Republic of Korea
08.2024 - 02.2025
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Provided excellent customer service to ensure satisfaction.
  • Took orders from customers accurately and in a timely manner.
  • Served food and beverages, and immediately remedied issues with orders.

Part-time Barista

Mega coffee
Goyang-si, Republic of Korea
11.2022 - 11.2023
  • Greeted customers and took orders in a friendly and professional manner.
  • Prepared beverages such as cappuccinos, macchiatos, lattes, mochas and espressos.
  • Maintained cleanliness of cafe area including counters, tables and floors.

Part-time Manager

A.dot English Academy
Goyang-si, Republic of Korea
07.2023 - 11.2023
  • Maintained front desk to provide positive first impression.
  • Monitored student progress and assisted students and teachers with resolving problems.
  • Developed professional relationships with parents to ensure that they are informed about their children's progress at the Academy.
  • Managed student records, including attendance reports.

Education

Leave of Absence - Tourism And Japanese

Dongduk Women's University
Seoul, Republic of Korea

Skills

  • Customer service
  • Problem solving
  • Time management
  • Communication skills

Languages

Korean
Native/ Bilingual
English
Limited
Japanese
Limited

Timeline

Part-time Server

La Brick restaurant
08.2024 - 02.2025

Part-time Manager

A.dot English Academy
07.2023 - 11.2023

Part-time Barista

Mega coffee
11.2022 - 11.2023

Leave of Absence - Tourism And Japanese

Dongduk Women's University

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YEONOH CHO