YEON OH CHO
Toronto,ON
Summary
Dedicated customer service professional with experience in restaurant, café, and retail settings. Proven track record of enhancing customer satisfaction through personalized recommendations and attentive service. Known for adaptability and efficiency in fast-paced environments, consistently delivering exceptional results.
Overview
2
2
years of professional experience
Work History
Part-time Server
La Brick restaurant
05.2024 - 02.2025
- Greeted customers, answered questions and recommended specials to increase profits.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Served food and beverages, and immediately remedied issues with orders.
Sales Assistant
Rockport Shoe Store
01.2024 - 03.2024
- Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
- Effectively communicated product features and benefits to customers while remaining attentive to their specific requirements.
Part-time Manager
A.dot English Academy
07.2023 - 11.2023
- Maintained front desk to provide positive first impression.
- Monitored student progress and assisted students and teachers with resolving problems.
- Developed professional relationships with parents to ensure that they are informed about their children's progress at the Academy.
- Managed student records, including attendance reports.
Part-time Barista
Mega coffee
11.2022 - 11.2023
- Greeted customers and took orders in a friendly and professional manner.
- Prepared beverages such as cappuccinos, macchiatos, lattes, mochas and espressos.
- Maintained cleanliness of cafe area including counters, tables and floors.
Education
Student - Tourism And Japanese
Dongduk Women's University
Skills
- Customer service
- Problem solving
- Time management
- Communication skills
Languages
Korean
English
Japanese
Timeline
Part-time Server
La Brick restaurant
05.2024 - 02.2025
Sales Assistant
Rockport Shoe Store
01.2024 - 03.2024
Part-time Manager
A.dot English Academy
07.2023 - 11.2023
Part-time Barista
Mega coffee
11.2022 - 11.2023
Student - Tourism And Japanese
Dongduk Women's University
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