Yekta Mirzaei

North Vancouver,BC

Summary

Costumer Service Detail Oriented Strong Microsoft Office Skills Problem-solving ability coupled with excellent time management Self-motivated and detail-oriented Able to work either with a team or independently Desire to put drive & effort into your work Good organizational skills, able to coordinate several simultaneous tasks while maintaining a positive attitude and flexible work style Able to work under pressure and within required deadlines

Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.

Overview

year of professional experience

Work History

Teller Service Representative

TD bank

North Vancouver, BC

01.2022 - Current

Identified sales opportunities and referred customers to branch partners in financial services.
Take ownership of resolving and prevent client banking problems
Respond to client-initiated contact, assist them with a full range of financial transactions
Actively listen to and engage clients in conversation to further understand their individual needs
Deliver quality customer experiences and recommend operational improvements
Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
Educated customers on use of banking website and mobile apps.
Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.

Education

Bachelor’s degree - Accounting

Diploma degree - Mathematic

Iran

Timeline