Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sonita Mehrabi

Ajax,ON

Summary

CONTACT Dedicated worker with excellent communication, adaptable professional with 3 years of work experience time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Teller Service Representative

Afghanistan International Bank
10.2018 - 09.2019
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.

Cashier Team Lead

Afghan Cuisine
01.2020 - 10.2022
  • Handling any customer's complaints in a professional manner which upholds the standards of the company., Trained new cashiers by demonstrating procedures for exchanging money, checking guests out and interacting with customers
  • Working in a fast paced, multitasking environment.
  • Kept periodic balance sheets of amounts and numbers of transactions.
  • Provide efficient service while maintaining good customer service.
  • Entrusted with store keys, handling daily cash.

Security Guard

Paragon Protection Ltd
01.2019 - 10.2019
  • Greeted customers with professionalism and friendly and courteous demeanor
  • Responded to banking inquiries and requests from customers.
  • Balanced cash drawer and maintained full accountability for assigned cash on hand
  • Promoted bank products and services to consistently meet cross-selling goals
  • Issued and redeemed money orders, traveler's checks and savings bonds.
  • Arranged money received in cash boxes and coin dispensers according to denomination
  • Answered telephones to assist customers with questions and inquiries.
  • Resolved problems and discrepancies concerning customers' accounts.
  • Carried out special services for customers, such as ordering bank cards and checks.

Cash Loan Dpt, Team Lead

Goeasy
01.2023 - Current
  • High volume meeting and calendar management across multiple stakeholder groups to coordinate all appointments, meetings, events and conference calls
  • Keep others in the immediate team informed and up to date about the status/progress of projects, and all relevant or useful information related to day-to-day activities
  • Committee meetings and publishes meeting documents on a secured site application for high priority audiences
  • Manage information flow and emails from both internal and external sources, organizing and responding accordingly when requested
  • Prepare draft reports, background documentation, and research to ensure your stakeholders are equipped with ample context to effectively drive internal and external meetings

Education

Associate of Science - Dentistry

Durham College
Oshawa, ON
04.2026

High School Diploma -

Ajax High School
Ajax, ON
02.2022

Skills

  • Bilingual
  • Communication
  • Conflict Resolution
  • Time Management
  • Customer Satisfaction
  • Problem Solving

Certification

Security License MLEO (By law) First Aid, CPR and AED Honor Roll

Languages

English
Professional Working
Urdu
Full Professional
Persian
Native or Bilingual

Timeline

Cash Loan Dpt, Team Lead

Goeasy
01.2023 - Current

Cashier Team Lead

Afghan Cuisine
01.2020 - 10.2022

Security Guard

Paragon Protection Ltd
01.2019 - 10.2019

Teller Service Representative

Afghanistan International Bank
10.2018 - 09.2019

Associate of Science - Dentistry

Durham College

High School Diploma -

Ajax High School

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Sonita Mehrabi