Yeganeh Aghili
Toronto,Canada
Summary
Social media moderation and community management professional with expertise in fostering brand consistency and enhancing customer engagement. Proven track record in creating, analyzing, and optimizing content across multiple social platforms while aligning with organizational goals. Skilled in de-escalating conflicts, maintaining positive online environments, and ensuring a professional brand presence. Bilingual in English and Farsi, enabling effective communication in diverse communities.
Overview
9
9
years of professional experience
Work History
Administrative Manager
European Boutique
Toronto, ON, Canada
11.2021 - Current
- Moderated online customer interactions, ensuring alignment with brand tone and values
- Designed visually appealing content to strengthen brand identity and improve engagement
- Monitored and analyzed social media metrics to inform content strategies and increase reach
- Collaborated with team members to create a unified and engaging digital presence
Architectural Drafter and Content Creator (Project-Based)
Arcica Inc.
Toronto, ON, Canada
03.2020 - 11.2022
- Developed and managed content schedules to ensure consistent branding across projects
- Created tailored content to improve audience engagement and meet client expectations
Architectural Drafter
Hooba Design Group
Tehran, Iran
10.2015 - 11.2018
- Designed and presented visuals that met client branding and project specifications
- Coordinated cross-functional workflows to deliver high-quality projects on time
Education
Diploma - Architectural Technician
George Brown College
Toronto, ONBachelor’s Degree - Architectural Engineering
Islamic Azad University
TehranSkills
- LLQP Licensed Professional
- Social Media Moderation
- Customer Engagement
- Content Creation and Branding
- Analytics and Reporting
- Problem Solving and Conflict Resolution
Languages
English
Full Professional
Persian
Native or Bilingual
Additionalinterests
- Passionate about creating engaging online communities and leveraging analytics for data-driven strategy enhancements.
- Enthusiastic about art, design, and exploring innovative approaches to customer engagement.
Timeline
Administrative Manager
European Boutique
11.2021 - Current
Architectural Drafter and Content Creator (Project-Based)
Arcica Inc.
03.2020 - 11.2022
Architectural Drafter
Hooba Design Group
10.2015 - 11.2018
Diploma - Architectural Technician
George Brown College
Bachelor’s Degree - Architectural Engineering
Islamic Azad University