Yazmin Gonzalez
Stockton
Summary
Dynamic Shift Manager at Denny's Restaurant with a strong track record in inventory management and employee training. Achievements include significant improvements in operational efficiency and productivity through strategic coaching and team collaboration. Bilingual in Spanish, skilled at enhancing customer service experiences and implementing effective sales techniques to drive revenue growth. Dedicated to upholding rigorous food safety and cleanliness standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Manager
Denny's Restaurant
Stockton
12.2021 - Current
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Taught staff upselling techniques to meet revenue targets.
- Enhanced operations and boosted productivity through employee training, coaching and assignments.
- Reported employee behavioral issues, losses and customer complaints to upper-level management.
- Assisted in resolving escalated customer service issues in a timely manner.
- Counted and balanced daily cash registers.
- Determined labor and equipment needs utilizing standard formulas to enhance sustainability.
- Routinely monitored work areas to ensure cleanliness.
- Ensured compliance with food safety regulations and quality standards.
Education
High School Diploma -
East Union High School
Manteca, CA05-2024
Some College (No Degree) -
San Joaquin Delta College
Stockton, CASkills
- Inventory management
- Cash handling
- Employee training
- Customer service
- Team building
- Sales techniques
- Bilingual in slavish
- Computer skills
- Organizational skills
Languages
Spanish
Native/ Bilingual
Affiliations
2024-present 70 hours completed of community service
- Pet smart
- love Manteca
Certification
- Alcoholic Beverage Control certificate issued by abc.ca.gov 06/2014
- California Food Handler certificate issued by Food service Prep 05/2024
References
References available upon request.
Timeline
Shift Manager
Denny's Restaurant
12.2021 - Current
High School Diploma -
East Union High School
Some College (No Degree) -
San Joaquin Delta College
Similar Profiles
Brittany HowatBrittany Howat
Hostess/Table Busser at Denny's RestaurantHostess/Table Busser at Denny's Restaurant
Richard SuttonRichard Sutton
Full time line and prep cook at Denny's RestaurantFull time line and prep cook at Denny's Restaurant
Adan CotaAdan Cota
Cooker at Denny's RestaurantCooker at Denny's Restaurant
Christina JordanChristina Jordan
Server at Denny's RestaurantServer at Denny's Restaurant
Sandra GomezSandra Gomez
Nanny at Jeff MehlmanNanny at Jeff Mehlman