Navdeep Kaur
Brampton,ON
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. As a talented team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
4
4
years of professional experience
1
1
Certification
Work History
SHIFT MANAGER
BURGER KING
07.2021 - Current
- Assist manager in recruitment, staff training, discipline, performance evaluation and supervision of work teams, Assist manager in maintaining records of employees, Assist manager in establishing a schedule of employees of restaurant, Assist manager to achieve productivity goals (labour cost and food costs), Take over during employees breaks, Ensure that company procedures for maintaining freshness and food quality are observed, ensure that employees of the restaurant provide best customer service possible and resolve all customer complaints with politeness, courtesy, and efficiency
- Ensure that the sanitary procedures of the company are respected, and ensure that the interior and exterior of the restaurant is clean and maintained per company procedures
- Ensure that inventory is carried out and stocks maintained at an appropriate level under company policy, Ensure that all directives on health and safety at work are known and respected, and Ensure that all accidents and reported crimes are recorded properly.
TEAM LEAD
SOFINA FOOD INDUSTRIES
05.2020 - 05.2021
- Trained new employees on company and safety standards, providing assistance and remediation of issues
- Read work orders and receive oral instructions to determine work assignments and equipment needs
- Organized warehouse design to maximize space for stock
- Managing day-to-day shipping and receiving daily orders to fulfil daily targets as well
- Increased productivity through cross-training and training of new and current employees
Education
SUSTAINABLE WASTE MANAGEMENT - Science
FLEMING COLLEGE LINSAY
Lindsay, ON09.2021
BACHELOR OF SCIENCE - Science Education
PUNJABI UNIVERSITY PATIALA
India 05.2018
Skills
- Team Development
- Schedule oversight
- Inventory Control
- Opening and closing procedures
- Flexible Schedule
- Handling Customer Complaints
- Budgeting knowledge
- Staff Training and Onboarding
- Staff Motivation
- Cash Handling
- Workplace Safety
- Accurate money handling
- Documentation And Reporting
- Punctual and Reliable
- Sales Strategies
- Mentoring and Coaching
- Compliance understanding
- Payment Processing
- Training and mentoring
- Materials Inspection
- Logistics Management
- Inventory Management
- Shift Scheduling
- Regulatory Compliance
- Staff Supervision
- Safety Management
- Mentoring and Coaching
- Compliance understanding
- Payment Processing
- Training and mentoring
- Materials Inspection
- Logistics Management
- Inventory Management
- Shift Scheduling
- Regulatory Compliance
- Staff Supervision
- Safety Management
- Mentoring and Coaching
- Compliance understanding
- Payment Processing
- Training and mentoring
- Materials Inspection
- Logistics Management
- Regulatory Compliance
- Staff Supervision
- Safety Management
- Mentoring and Coaching
- Compliance understanding
- Payment Processing
- Training and mentoring
- Materials Inspection
- Logistics Management
- Inventory Management
- Shift Scheduling
- Regulatory Compliance
- Staff Supervision
- Safety Management
Languages
English
Professional Working
Certification
- Food handler
- Serve safe
- First aid and CPR
Timeline
SHIFT MANAGER
BURGER KING
07.2021 - Current
TEAM LEAD
SOFINA FOOD INDUSTRIES
05.2020 - 05.2021
SUSTAINABLE WASTE MANAGEMENT - Science
FLEMING COLLEGE LINSAY
BACHELOR OF SCIENCE - Science Education
PUNJABI UNIVERSITY PATIALA
- Food handler
- Serve safe
- First aid and CPR
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