Yazmein Ahmed-Conliffe
Ottawa,ON
Summary
Graduated with Honors with foundational knowledge for both Administration General and Administration Executive and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Ardene
02.2019 - 03.2020
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
Sales Associate
Shoppers Drug Mart
01.2019 - 06.2019
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Maintained counter and display areas for cleanliness and organization.
- Actively promoted store events and promotions to encourage customer participation and drive sales growth.
- Contributed to inventory management by accurately tracking stock levels and placing timely orders for replenishment.
- Collaborated with marketing team to create engaging content for store's newsletter, enhancing community engagement.
Education
Diploma - Office Administration Executive
Algonquin College
Ottawa, ON06.2023
Certificate - Office Administration General
Algonquin College
Ottawa, ON06.2022
Diploma - Tourism Travel Services
Algonquin College
Ottawa, ON01.2021
Skills
Organized
- Developed
- Prioritized
- Helped
- Motivated
- Time Management
- Interpersonal Skills
- Problem-Solving
- Customer Service
- Team Player
- Takes Initiative
- Leadership skills
Certification
- Office Administration General Program Trainings, 2021-2023, Cengage SAM Training in Microsoft Applications (PowerPoint, Word, Excel, Outlook, Access)
- Bookkeeping, QuickBooks
Related Experience
Sales Associate, 09/2019 - 12/2019, Ardene, Ottawa, ON, Prepared daily cash reports in a journal for sales daily., Prioritized customer needs first when working on tasks in a timely period., Used active listening skills., Demonstrated flexibility in scheduling when taking up shifts., Multitasks from doing tasks and customer service., Maintained a schedule/calendar to plan daily routines., Responds to incoming phone calls immediately.
Volunteer Experience
The Glebe Centre Long Term Care Nursing Home, 04/2019, 77 Monk St, Ottawa, ON, Uplifted patients' moods by being friendly and positive., Used active listening skills when catering to patients needs., Organized cleaning products when doing housekeeping duties., Cleaned rooms efficiently while paying attention to details., Kept a volunteer log when signed in and out of the building., Followed a schedule while cleaning rooms by a timely deadline., Performed tasks with a supervisor and worked as a team.
Hobbies and Interests
- Reading
- Travelling
- Shopping
- Spending time with friends and family
- Painting
Timeline
Sales Associate
Ardene
02.2019 - 03.2020
Sales Associate
Shoppers Drug Mart
01.2019 - 06.2019
Diploma - Office Administration Executive
Algonquin College
Certificate - Office Administration General
Algonquin College
Diploma - Tourism Travel Services
Algonquin College
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