Dynamic and dedicated U.S. Army veteran with a strong background in sales and operations, eager to leverage skills in a long-term role. Demonstrated resilience and commitment by balancing full-time education and work while serving in the military. Proven ability to adapt quickly and learn new concepts, with a passion for contributing to team success and driving results. Prepared to bring a unique perspective and unwavering work ethic to a new opportunity.
Overview
7
7
years of professional experience
Work History
Operations Lead
Paramedic Flash (DTC E-Commerce)
Remote
01.2025 - 04.2026
Managed end-to-end supply chain operations for 20,000+ units, including procurement, warehousing coordination, inventory planning, and outbound fulfillment across recurring production cycles.
Developed and enforced SOPs across procurement, fulfillment, and inventory control workflows, improving process consistency and reducing operational errors.
Coordinated picking, packing, and shipment preparation with 3PL providers to ensure order accuracy, compliance, and on-time delivery across Amazon FBA/FBM, Shopify, Walmart, and TikTok Shop.
Executed inventory reconciliation, shipment tracking, and material flow management using ShipBob WMS, Amazon Seller Central, and QuickBooks, ensuring accurate system transactions and stock visibility.
Conducted spend analysis and operational audits to identify inefficiencies, reducing monthly operating costs by ~$15,000 while maintaining service levels.
Reviewed supplier documentation, purchase orders, and shipping records for compliance, accuracy, and lead time adherence.
Partnered with international suppliers and logistics providers to stage outbound shipments, monitor production schedules, and resolve supply chain disruptions.
Built procurement and inventory systems with reorder triggers, supplier lead time tracking, and KPI dashboards to improve stock availability and fulfillment readiness.
Remote
Oversaw daily operations, ensuring timely fulfillment of customer orders.
Streamlined inventory management processes to enhance efficiency and accuracy.
Squad Leader, Combat Engineer (12B)
U.S. Army Reserves
Los Angeles, CA
12.2018 - 12.2024
Managed warehousing, distribution, and accountability of mission-critical equipment valued at $500K+, ensuring compliance with military SOPs and safety standards.
Executed inventory transactions, material tracking, and equipment accountability using GCSS-Army, maintaining accurate logistics records and supply readiness.
Oversaw picking, staging, packing, and movement of equipment and materials for training operations, ensuring timely deployment and operational efficiency.
Maintained strict adherence to procedural documentation, inspection requirements, and accountability standards in high-tempo logistics environments.
Coordinated transportation and material handling for field exercises, resolving supply shortages and logistical issues under time-sensitive conditions.
Trained and supervised 4–9 soldiers on inventory control, equipment handling, safety compliance, and operational procedures.
Conducted routine audits and reconciliations of equipment records to ensure accuracy, compliance, and readiness.
Account Executive
ShipInsure (SaaS)
Remote
03.2024 - 01.2025
Named Best SMB Account Executive of 2024.
Closed $37,452 in MRR (55 deals closed won) through consultative, high-velocity outreach across a full sales cycle from prospecting to close.
Executed 6,698 emails and 2,789 outbound calls; maintained disciplined CRM pipeline tracking conversion rates, deal velocity, and win rates.
Managed full-cycle client accounts post-close; maintained accurate CRM documentation of interactions, agreements, and performance data.
Developed strategic account plans to enhance client engagement and retention
Managed client relationships, ensuring satisfaction and addressing concerns proactively
Analyzed market trends to identify growth opportunities and inform sales strategies
Account Executive (Promoted from BDR)
OrderProtection.com (SaaS)
Remote
03.2023 - 03.2024
Promoted to AE within 10 months; awarded most revenue attributed on the BDR team for 2023 after sourcing $1,100,000 in ARR.
Ranked #1 in meetings booked for 10 consecutive months; completed 128 booked meetings and 107 demos via 8,000+ cold calls and 10,000+ emails.
Created and implemented cold calling scripts, providing support to BDRs and AEs in outreach efforts.
Cultivated relationships with clients to enhance customer satisfaction and retention.
Executed strategic sales initiatives to drive revenue growth and market expansion.
Analyzed customer feedback to identify opportunities for product enhancements and service improvements.
Sales Development Representative
Impact Networking
Riverside, CA
10.2022 - 03.2023
Engaged senior decision-makers at organizations with $20M+ in annual revenue; managed high-volume outreach with accurate CRM records.
Tracked and reported sales performance analytics to management to support data-driven decision-making and operational oversight.
Warehouse Associate
FedEx
Chino, CA
07.2022 - 10.2022
Assisted with inbound and outbound freight coordination, ensuring accurate loading and unloading of trailers within tight scheduling windows.
Tracked package counts and verified load accuracy against manifests, supporting operational compliance and minimizing mis-sorts.
Executed picking, sorting, and staging of packages; confirmed all loads and unloads were completed successfully and on schedule.
Collaborated with team members and supervisors to maintain workflow efficiency and meet daily volume targets in a fast-paced warehouse environment.
Managed inventory control using FedEx's proprietary tracking systems for accurate stock levels.