YAW OTENG AKUOKO
Toronto,Canada
Summary
Expert in policy analysis, data analysis, and auditing with proven problem-solving skills. Results-driven Manager recognized for consistently meeting tight deadlines. Specializes in strategic planning, team leadership, and enhancing operational efficiency. Strong communicator and adaptable leader focused on project success and team cohesion.
Overview
12
12
years of professional experience
Work History
Manager
Black Star Shipping Inc
10.2023 - Current
- Providing day-to-day management and administrative support to the shipping team in a professional and timely manner
- Negotiating the price of shipment transportation with carriers
- Keeping shipping operations within budget without compromising speed or efficiency
- Ordering office supplies and maintaining inventory
- Processing shipping documentation and inspecting completed orders
- Verifying paperwork and transporting various documents to and from shipping office and other agencies
- Hiring, training, and supervising shipping employees
- Complying to shipping industry regulations and company policies
Research and Development Assistant
Blanco Canada Inc.
04.2020 - 08.2023
- Assisted in overall direction to produce and deliver quality product in an efficient, timely, and cost-effective manner in order to exceed customer requirement
- Collected and processed data from various sources to prepare draft reports for review by supervisors
- Supported the Research-Development Manager in organizing and managing improvement projects including waste reduction
- Compiled tables, graph and summarized statistics and other departmental information for integration in research report
- Conducted research activities, under general direction, according to the research
- Performed basic trend analysis
Programs Analyst, Executive Internship
Ministry of Advanced Education - Government of Saskatchewan
05.2019 - 03.2020
- Generated queries, producing reports, and performing statistical analysis utilizing computer applications such as SPSS, SQL, Microsoft Excel or Access
- Assisted in developing information management tools for monitoring utilization and performance of student support programs
- Analyzed trends and issues, identified and developed options and solutions, and provided policy recommendations in order to meet ministry goals and students needs
Policy Analyst, Internship
Saskatchewan Ministry of Government Relations
03.2019 - 04.2019
- Assisted with the development of policy framework
- Conducted policy research and preparing options and recommendations
- Provided Policy analysis and delivery guidelines that support policies
- Drafts executive summary of policies
- Interpreted, updated, and provided advice on existing policies and guidelines.
Office Administrator
Murray Library, University of Saskatchewan
05.2018 - 01.2019
- Assisted management team in resolving student’s inquiry
- Data entry and processing of information
- Communicate and responded to e-mails, telephone and in-person inquiries from students and staffs
- Draft, proofread, and edit files, create reports and summaries
- Performed other administrative functions as required
Research Assistant
Centre for the study of Co-operatives, University of Saskatchewan
12.2017 - 04.2018
- Data transcriber and analyzer
- Transcription of audio interviews
- Provision of analysis on the responses
Assistant Hospital Administrator
Manhyia District Hospital
09.2014 - 07.2016
- Assisting the Chief Executive officer responsibility for the district hospital, managing all Human Resources and supervising the health administration and support services.
- Day-to-day administration of a health facility
- Supervision of procurement and supply chain management activities
- Expertise in management of medical data
- Contract negotiation and managing
- Expertise in human resource management in healthcare
- Staff scheduling, budgeting, accounting, purchasing payroll, and other related services
- Management of internal controls and quality assurance activities
National Service Internship program
Driver and Vehicle licensing authority
Kumasi, Ghana
02.2014 - 08.2014
- Compiled data, statistics and other departmental information
- Received and directed public to most appropriate officer to address their concerns
- Responded to inquiries and escalated matters to other senior personnel where appropriate
- Assisted in updating the office information system as well as in automating office processes
Professional Accountants, internship
KPMG
Accra, Ghana
04.2013 - 07.2013
- Assisted the engagement team to audit cocoa processing companies
- Assisted in the inventory section of the audit including issue identification, documentation and reporting following KPMG audit methods and procedures
Education
Master of Public Administration & Policy - Saskatoon, SK, Canada
University of Saskatchewan
Saskatoon, SK, Canada01.2019
Bachelor of Arts (Honors) - Sociology
University of Ghana
Legon, Accra01.2014
Professional Accounting Examination Qualification Part Two (2) - Ghana
Institute of Chartered Accountants (ICA)
Ghana01.2013
Skills
- Stakeholder relations
- Interpersonal skills
- Change management
- Continuous improvement
- Skills development
- Organizational culture
- Research and analysis
- Data analytics
- Microsoft Excel and SPSS
- SQL and Tableau
- Cost-benefit analysis
- Academic research
Volunteer Experience
- Part time Uber & Lyft Driver, 01/01/21, Present
- Member (Policy Initiative), Usask Alumni Union, University of Saskatchewan
- Volunteer, Policy shop, Johnson Shoyama Graduate School of Public Policy, University of Saskatchewan, 10/01/18
- Treasurer, JSGS Student Association, University of Saskatchewan, 04/01/18
- Member (Award Committee, Ghanaian Student Association Handing Over), University of Saskatchewan
- Chairperson, Audit Board, University of Ghana (Students’ Representative Council “SRC”), 08/01/13
- Member (Planning Committee, Jubilee Hall Week), University of Ghana, 04/01/13
References
available on request
Professional Memberships
- Institute of Public Administration of Canada (IPAC), 2018, Student Member
- Institute of Chartered Accountants (ICA) Ghana, 2012, Student Member
Skills
Exceptional interpersonal skills necessary for building strong, collaborative and mutually beneficial relationships with internal and external stakeholders, customers and partner organizations. Committed to influencing change initiatives with a focus on continuous improvement, skills development and building positive relationships in support of a strong organizational culture., Proficient in the use of Microsoft excel and statistical software such as SPSS, SQL and Tableau to clean, format and analyze large quantities of data. Presented a capstone project at the Johnson Shoyama Graduate School of Public Policy on Canada’s current immigration policy; economic benefits, public perception and political capital. Conducted a cost-benefit analysis on the Saskatoon’s North Commuter Parkway Project. Produced an academic research paper on Canada’s carbon pricing and Saskatchewan’s prairie resilience strategy.
Timeline
Manager
Black Star Shipping Inc
10.2023 - Current
Research and Development Assistant
Blanco Canada Inc.
04.2020 - 08.2023
Programs Analyst, Executive Internship
Ministry of Advanced Education - Government of Saskatchewan
05.2019 - 03.2020
Policy Analyst, Internship
Saskatchewan Ministry of Government Relations
03.2019 - 04.2019
Office Administrator
Murray Library, University of Saskatchewan
05.2018 - 01.2019
Research Assistant
Centre for the study of Co-operatives, University of Saskatchewan
12.2017 - 04.2018
Assistant Hospital Administrator
Manhyia District Hospital
09.2014 - 07.2016
National Service Internship program
Driver and Vehicle licensing authority
02.2014 - 08.2014
Professional Accountants, internship
KPMG
04.2013 - 07.2013
Master of Public Administration & Policy - Saskatoon, SK, Canada
University of Saskatchewan
Bachelor of Arts (Honors) - Sociology
University of Ghana
Professional Accounting Examination Qualification Part Two (2) - Ghana
Institute of Chartered Accountants (ICA)