Facilitated a collaborative team approach to deliver exceptional healthcare
Recruited, trained and developed staff and build them into a cohesive effective team
Chaired regular staff meetings to ensure operations and running smoothly
Oversaw clinic protocols, practices involvement and project management
Optimized function of the support systems pertaining to information, IT, facility, equipment and supplies.
Benefits Coordinator
Jubilee Life Insurance
Karachi
08.2018 - 09.2020
Approved and issued credit letters to health panel hospital and clients as per terms and conditions of the policy
Advised and initiated claims investigation
Coordinated with customer service officer for assisting client/patient at the panel hospital
Coordinated with Physicians for continuity of patient care
Attended client queries as per pre-defined terms and conditions of the policy
Suggested ways and means to bring improvements in the work process.
COVID Screener
Royal Alexandra Hospital
Edmonton
02.2022 - 07.2022
Asked COVID screening questions from patients and visitors coming to the hospital
Escorted patients to their destinations when needed
Helped the disabled and elderly with mobility issues.
Project Coordinator
University of Alberta
Edmonton
05.2016 - 07.2017
Populated Redcap Database with patient information through e-clinician and Netcare
Identified, collected, and analyzed project information and provided input and recommendations to project team
Helped dissemination of project information.
Clinical Assistant
Workers Compensation Board
Edmonton
02.2014 - 05.2014
Assisted in the development and maintenance of the Injury Prevention Program
Developed plans with employees using early intervention techniques/programs to assist in ongoing management of illness or injury
Participated in the design, planning and implementation to formal and informal primary prevention programs, activities, events, trainings, and policies based on needs and data.
Practicum Student
Government of Alberta
Edmonton
05.2013 - 08.2013
Participated in the Fetal Alcohol Spectrum Disorder Prevention & Awareness program
Attended workshops and sessions held by FASD prevention team for the treatment of alcohol/drugs dependence of FASD affected adults and children.
Research Assistant
University of Alberta
Edmonton
09.2012 - 12.2012
Conducted literature searches and transcribed qualitative data from focused group interviews conducted for various research projects.
Disability Officer
Service Canada
Edmonton
11.2009 - 09.2011
Reviewed data from applicants’ documents, gathered and assessed relevant information in detail, and communicated with clients and their physicians to assess their mental and physical ability to work
Reviewed medical reports, Client questionnaires, Employer Information, Employment Record
Adjudicated for Canada Pension Disability Benefits claims and assessed applicants’ eligibility for disability claims according to the legislative criteria and based on contemporary medical evidence.
Office Manager
Family Clinic (DR. J.L. Barrow)
Calgary
03.2004 - 10.2009
Wrote referral letters after conducting file reviews in consultation with the physician; followed-up with the patients on their health concerns accordingly, history intake, physical examinations, and observed minor procedures with consent of patients
Participated in treatment plans and follow-up plans of patients with medical and surgical illnesses
Counseled patients with addictions, mental illnesses, chronic pain with drug seeking behaviors
Advised patients about strategies for maintaining optimal health, including disease and accident prevention.