Yasmin Hagi
Mississauga,ON
Summary
Passionate Skin Therapist with a proven track record at Ritual Beauty & Wellness, enhancing client satisfaction through customized skincare plans and advanced treatments . Skilled in fostering client relationships and maintaining high sanitation standards, I excel in both technical proficiency and personalized service, significantly boosting client loyalty and referrals.
Overview
5
5
years of professional experience
Work History
Skin Therapist
Ritual Beauty & Wellness
11.2023 - Current
- Administered specialized facials, tailored to individual skin types and concerns, resulting in enhanced client satisfaction and repeat business.
- Performed various facial treatments, including chemical peels, dermaplaning, oxygen facials and Gua Sha.
- Executed lash lift and tint procedures with precision, improving clients' overall eye aesthetics and boosting their confidence.
- Conducted Brazilian lymphatic drainage massage, effectively promoting detoxification and overall wellness for clients.
- Performed microneedling treatments to improve skin texture and reduce signs of aging, contributing to a noticeable improvement in clients' skin health.
- Maintained a high standard of hygiene and safety protocols, ensuring a clean and professional environment for all treatments.
- Developed strong client relationships through personalized service and effective communication, fostering client loyalty and positive referrals.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
Esthetician
Formula Fig
10.2023 - 04.2024
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Performed a variety of advanced facials utilizing modalities such as Radio Frequency (RF), microcurrent, ultrasound, nanoneedling, and LED therapy.
- Specialized in pregnancy facials, incorporating cryotherapy globes for gentle and effective treatment.
- Conducted microdermabrasion and oxygen infusion treatments to improve skin texture and radiance.
- Stocked treatment rooms with proper supplies.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
Customer Service Agent
PrimeFlight
02.2020 - 10.2023
- Streamlined check-in processes for disabled passengers, effectively minimizing wait times and alleviating stress levels.
- Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Provided clear directions and guidance for visually impaired travelers, offering personalized attention throughout their journey.
Spa Associate
Hand and Stone Massage and Facial
01.2022 - 12.2022
- Contributed to efficient spa operations by managing appointment schedules and coordinating staff availability.
- Assisted in inventory management tasks, ensuring adequate stock levels of products and supplies at all times.
- Washed, dried and folded towels to keep laundry area and dressing rooms clean and properly stocked.
- Carried out regular walk throughs of entire spa to verify cleanliness, working facilities and adequate stock levels of guest amenities and linens.
- Greeted guests and escorted to correct treatment rooms.
- Assisted estheticians and massage therapists in setting up rooms
and stations with supplies - Participated in regular training sessions to stay updated on industry trends and best practices, enhancing overall service quality.
Education
Diploma - Medical Esthetics
Looks Aesthetic Academy
Mississauga, ON10.2023
Skills
- Customized skincare plans
- Microdermabrasion proficiency
- Dermaplaning techniques
- Micro-needling
- Laser hair removal
- Facial Sculpting
- Microdermabrasion
- Oxygen infusion
Timeline
Skin Therapist
Ritual Beauty & Wellness
11.2023 - Current
Esthetician
Formula Fig
10.2023 - 04.2024
Spa Associate
Hand and Stone Massage and Facial
01.2022 - 12.2022
Customer Service Agent
PrimeFlight
02.2020 - 10.2023
Diploma - Medical Esthetics
Looks Aesthetic Academy
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