Asma Al-Naqeb

Skin Therapist

Real Health Center

09.2021 - 07.2022

Stocked treatment rooms with proper supplies.
Explained benefits of skin care products to clients.
Delivered exceptional customer service, maintaining a professional and welcoming environment for clients.
Delivered unprecedented service to clients through personalized consultations, making experience unique for each client.
Fostered friendly, warm, and exceptional customer experience.
Educated guests on current promotions, events and services within store or salon.
Notified supervisor of supply needs to maintain stock of necessary items.
Analyzed skin condition and made appropriate product recommendations.
Collaborated with team members to create a seamless spa experience for clients, ensuring the highest level of satisfaction.
Met sales goals by building customer relations and recruiting new customers, increasing likelihood of repeat business.
Implemented effective time management strategies during appointments, maximizing efficiency without compromising quality of service.
Resolved customer complaints and facilitated conflict resolutions.
Promoted overall wellness by offering complementary therapies such as aromatherapy or stress-relieving massage techniques during treatments.
Maintained detailed records of client progress, allowing for better-informed decisions regarding future treatment recommendations.
Contributed to successful marketing efforts by participating in promotional events and offering exclusive discounts on select services for returning clients.
Examined merchandise and took inventory to identify items to be reordered and replenished.
Established rapport with clients through strong interpersonal skills, fostering loyalty and trust in the therapeutic process.
Performed special anti-oxidant, acne, and microdermabrasion facial services.
Expanded knowledge of cutting-edge industry techniques by attending regular training sessions and conferences.
Developed customized treatment plans tailored to individual client needs, promoting optimal results and long-term success.
Proven ability to develop and implement creative solutions to complex problems.