JAPNEET KAUR
CHARLOTTETOWN,Canada
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Program Coordinator
Trinity Energy Group
10.2024 - Current
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with Efficiency PEI and Government of PEI expanding program reach and impact.
- Maintained detailed records of program activities and participant data.
- Created comprehensive reports on program progress, presenting findings and adjusting strategies to enhance program efficiency
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Monitored and evaluated program outcomes, applying findings to refine and improve future initiatives.
Financial Advisor
World Financial Group
01.2024 - Current
- Educated clients on various financial matters
- Established new client relationships
- Developed comprehensive financial plans for clients
- Delivered strategic investment advice for individual and corporate clients
- Provided comprehensive retirement planning services, ensuring clients maintain their desired lifestyle post-retirement
- Analyzed clients' risk tolerance levels, developing customized investment portfolios that aligned with their personal objectives
- Implemented tax-efficient strategies for clients, maximizing returns while minimizing tax liabilities
- Providing high level administrative support to teams
General Manager
Tim Hortons
01.2022 - 10.2024
- Running shifts, manage breaks and work load among crew on floor
- Experience in scheduling, inventory, cash management, hiring, Conducting interviews, book keeping, data entry
- Maintaining the updated records and files
- Working independent with minimum direction and supervision
- Drive thru experience in order taking, making beverages and serving customers
- Expertise in Inventory counts, truck orders and bookkeeping
Food Service Supervisor
Delta Hotels
08.2022 - 03.2024
- Overlooking smooth running of the restaurant as per Marriott standards
- Keeping guest satisfaction as top priority
- Experience in bartending as well as guest service agent
- Expertise in managing floor and distribution of job responsibilities among team members
- Certified in Responsible Beverage Server
- Guest hospitality and satisfaction two main goals to achieve best scores
Deli Clerk
Sobeys
03.2022 - 08.2022
- Prepare huge catering orders
- Expertise in making sandwiches, platters, meat cutting, wraps
- Set up display for retail sale
- Assist customers with extensive product details
Cashier/Sales Associate
Irving Oil
02.2022 - 05.2022
- Opening and closing store, counting tills and cleaning task
- Sale of Lottery
- Restock inventory
- Cash out for gas, propane, cigarettes and other merchandise
Crew Trainer
McDonald's restaurant
05.2021 - 12.2021
- Grilling expertise: Experience of cooking different kinds of meats with gold standards
- Customer service experience by serving good quality food maintaining drive thru timers
- Made different kinds of customized burgers under 60 seconds
- Both service and kitchen experience
- Took more than 120-130 orders in 1 hour
Dispatcher
Amanat Randhawa Transport Ltd
09.2020 - 11.2021
- Load planning
- Tracking responsibility
- Making sure loads get picked up and dropped on time
- Customer service including sending updates and answering queries
Receptionist/Administrative Assistant
Steele Hyundai
11.2020 - 04.2021
- Assist with invoicing and handling cash and
- Reconciling Cash and Accounts
- Posting entries into the company's software
- Greeting guests and set up appointments
- Answered inbound calls per day and directed to designated individuals or departments
Cashier and Store Associate
Maple Lodge Farms Inc
08.2019 - 08.2020
- Cash handling expertise - counting more than $6000 cash daily
- Answer detailed questions about type of chicken and prices of frozen cases
- Serve Food at hot counter and help in the kitchen
- Stock inventory on regular basis
- Guiding customers to buy in bulk to save their money
Customer Service Representative
Domino's Pizza
02.2019 - 08.2019
- Took more than 100 phone orders in 7 hours
- Excellent Cooking and baking skills - Made more than 200 pizzas in one day
- Served more than 500 customers in one day
- Quick in counting cash and using debit/credit card machines
- Took front desk orders and completed it within 5 minutes
Education
Diploma - Business Management
Sheridan College
Brampton, ON04.2020
Skills
- 6 years customer service
experience in retail sales and
food outlet - Bilingual having fluency in
English, Punjabi
And Hindi and strong communication skills - Schedule meetings &conference
calls and follow-up - Proficient in Microsoft Office
Word, Excel, PowerPoint - Ability to work effectively
within a team environment as
well as individually
- Hardworking, flexible,dedicated and self-motivatedwith excellent problem-solving
abilities - Pays attention to details,
multitasking and
professionalism - Restaurant Management
Experience - Payroll, Bookkeeping and
Profit and loss - Recruiting, scheduling, office
Administrative experience
Certification
- Food Handler Certification, 05/01/23, 05/01/28
- Responsible Beverage, 08/01/23, 08/01/28
- LIFE LICENSING QUALIFICATION PROGRAM (LLQP) License, PRESENT
- First Aid Certification
Timeline
Program Coordinator
Trinity Energy Group
10.2024 - Current
Financial Advisor
World Financial Group
01.2024 - Current
Food Service Supervisor
Delta Hotels
08.2022 - 03.2024
Deli Clerk
Sobeys
03.2022 - 08.2022
Cashier/Sales Associate
Irving Oil
02.2022 - 05.2022
General Manager
Tim Hortons
01.2022 - 10.2024
Crew Trainer
McDonald's restaurant
05.2021 - 12.2021
Receptionist/Administrative Assistant
Steele Hyundai
11.2020 - 04.2021
Dispatcher
Amanat Randhawa Transport Ltd
09.2020 - 11.2021
Cashier and Store Associate
Maple Lodge Farms Inc
08.2019 - 08.2020
Customer Service Representative
Domino's Pizza
02.2019 - 08.2019
Diploma - Business Management
Sheridan College