Yasmim Soares
Norwalk
Summary
Creative and collaborative individual with passion for visual arts and talent for conceptual thinking. Possesses foundational understanding of art history and theory, coupled with hands-on skills in drawing and painting. Aiming to contribute fresh perspectives and innovative solutions to artistic projects and team endeavors. My previous jobs helped me become a team player as well as having strong individual skills while taking higher responsibilities; now I am ready to use these acquired skills in the field I want to pursue.
Overview
3
3
years of professional experience
Work History
Front of House Employee
Panda Express Restaurant
02.2024 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with patience, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Usher/Guest Control
Knott's Berry Farm
11.2023 - 01.2024
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Directed guests to seats and facility locations.
- Helped in line organization specially during busy hours.
- Monitored entrance and exit of venue to guarantee safety of guests.
- Handled crowd control to maintain order and prevent overcrowding.
- Participated actively in pre-show briefings so as always be informed about necessary details relevant to an upcoming show.
Sales Associate
Vans Off The Wall
10.2022 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Bachelor of Arts - Studio Arts
California State University of Long Beach
Long Beach06-2027
High School Diploma -
Grossmont High
La Mesa, CA06-2023
Skills
- Strong work ethic
- Problem-solving
- Multitasking and organization
- Cash handling proficiency
- Attention to detail
- Clear communication
- Guest relations
- Multilingual
- Cleaning and organization
- Collaboration and teamwork
Languages
Spanish
Limited Working
Portuguese
Native or Bilingual
English
Native or Bilingual
Interests
- Cooking
- Music
- Gym Workouts
- Watching Movies and TV Shows
- Yoga
- Martial Arts
- Creative Writing
- Personal Development and Self-Improvement
Timeline
Front of House Employee
Panda Express Restaurant
02.2024 - Current
Usher/Guest Control
Knott's Berry Farm
11.2023 - 01.2024
Sales Associate
Vans Off The Wall
10.2022 - 12.2022
Bachelor of Arts - Studio Arts
California State University of Long Beach
High School Diploma -
Grossmont High
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