Yasir Aldulaimi
Summary
Dynamic customer service professional with a proven track record at Enterprise Rent-A-Car, excelling in problem resolution and relationship building. Recognized for enhancing customer satisfaction through effective communication and critical thinking. Skilled in managing vehicle reservations and conducting quality inspections, ensuring seamless service delivery and operational excellence.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Enterprise Rent-A-Car
07.2024 - 02.2025
- Provided exceptional customer service by resolving inquiries and complaints efficiently.
- Managed vehicle reservations through internal systems, ensuring accurate bookings for customers.
- Assisted in processing rental agreements, adhering to company policies and procedures.
- Collaborated with team members to enhance service delivery and customer satisfaction levels.
- Conducted vehicle inspections before rental transactions, maintaining quality control standards.
Laborer
Global Village Construction
03.2023 - 05.2024
- Assisted with loading and unloading materials safely.
- Operated basic hand tools under supervision for construction tasks.
- Maintained clean and organized work areas to ensure safety standards.
- Learned to follow detailed instructions for task completion efficiently.
- Supported team in assembly of structures using provided guidelines.
- Participated in safety training sessions to enhance workplace knowledge.
- Used variety of hand and power tools to complete tasks.
Education
High School
Lester B Pearson
Calgary, AB07-2020
Skills
- Customer service
- Active listening
- Critical thinking
- Team development
- Problem resolution
- Relationship building
Languages
English
Full Professional
Received 50+ complete satisfied from customer service
Recognized by over 50 customers for outstanding service through direct feedback, consistently resolving issues, answering inquiries, and going above expectations to ensure full satisfaction and loyalty!
Timeline
Customer Service Representative
Enterprise Rent-A-Car
07.2024 - 02.2025
Laborer
Global Village Construction
03.2023 - 05.2024
High School
Lester B Pearson
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