Yashpreet Sharma

1.Provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.

2.Assist customers in navigating products or services and troubleshoot any problems they may encounter.

3.Liaise between customers and internal teams to ensure timely and accurate resolution of customer issues.

4.Maintain detailed and accurate records of customer interactions and transactions.

5.Analyze and resolve customer complaints or problems efficiently and effectively.

6.Collaborate with other customer service representatives and departments to share information and best practices.

7.Provide feedback to management on customer issues and suggest improvements to enhance the customer experience.

8.Identify opportunities for process improvement and efficiency in customer service operations.

1.Generate leads through market research, networking, and cold calling.

2.Present product offerings and value propositions to prospective clients.

3.Analyze market conditions to identify new business opportunities and threats.

4.Develop an in-depth understanding of the company's products and services.

5.Effectively communicate product features and benefits to clients.

6.Maintain accurate records of sales activities, including client interactions and deal progress.

7.Provide regular reports on sales performance and contribute to sales forecasting.