Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yashkaran Singh

Ajax

Summary

Detail-oriented IT and logistics support professional with hands-on experience in technical troubleshooting, workflow management, and system support within high-volume warehouse operations. Skilled in using platforms such as SAP, YMS, Dock Master, AFT, SSP, and Sesame Gate, with a strong background in hardware/software support, database management, and process optimization. Proven ability to resolve technical issues quickly, and improve system accuracy and efficiency. Combining a foundation in computer programming (Python, Java, JavaScript, SQL, PHP, Kotlin) with practical experience in automation systems and machine learning projects, I bring a strong mix of technical knowledge, problem-solving ability, and communication skills to support IT operations and end-users effectively.

Overview

2
2
years of professional experience

Work History

Dock Coordinater /Inbound Problem Solver

Id Logistics
09.2025 - Current
  • Oversaw and managed workflow across multiple departments including Receiving and Stowing, ensuring smooth operations and timely task completion.
  • Coordinated truck driver check-in/check-out processes, verifying documentation and facilitating efficient dock scheduling.
  • Selected and assigned suitable trailers to support team productivity and operational needs.
  • Utilized multiple logistics and management systems, including YMS (Yard Management System), Dock Master, AFT, SSP, and Sesame Gate, to monitor and optimize workflow.
  • Identified and resolved issues related to units and pallets, maintaining accuracy and preventing delays in processing.
  • Collaborated with Team Lead and Area Manager to quickly troubleshoot inbound operational challenges and improve process efficiency.

DC Tech

H&M Hennes & Mauritz
02.2025 - Current
  • Operated and troubleshot SAP software to monitor and resolve system issues related to box scanning and rollcage assignments.
  • Managed and monitored RLA bots to ensure smooth automation and workflow efficiency.
  • Investigated and resolved errors in scanning processes, ensuring accuracy and compliance with operational standards.
  • Trained and coached new DCA employees, providing guidance on system usage, best practices, and problem-solving techniques.
  • Collaborated with supervisors and team members to quickly address technical or process-related challenges, minimizing disruptions.
  • Supported both software and hardware operations within the warehouse environment to maintain optimal system performance.

Robotic Technician

H&M Hennes & Mauritz
09.2023 - Current
  • Responded to emergency system repairs and maintained scheduled service routines for machines, ensuring maximum uptime and optimized performance.
  • Installed and configured components using hand and power tools, following precise dimensional layout drawings.
  • Trained colleagues and personnel on the installation, use, and maintenance of robotic equipment.
  • Installed electrical systems by hanging enclosures, running conduits, and pulling wires to support automation infrastructure.
  • Identified technical issues, analyzed information, and delivered effective solutions to minimize downtime.
  • Completed and reviewed documentation accurately, promptly addressing discrepancies.
  • Performed daily operational testing, troubleshooting, and maintenance of assembly units to identify and resolve malfunctions.

Education

Associate of Science - Computer Programming

Algonquin College
Ottawa
08-2024

Skills

  • Technical Skills
  • Hardware & Software Troubleshooting
  • System Administration (SAP, YMS, Dock Master, AFT, SSP, Sesame Gate)
  • Programming: Python, Java, JavaScript, SQL, PHP, Kotlin, HTML/CSS
  • Database Management (SQL, Data Cleaning, Reporting)
  • Machine Learning & AI (Python, OpenCV, Predictive Modeling)
  • Operating Systems: Windows, Linux/Ubuntu
  • Microsoft Office Suite (Excel, Word, PowerPoint)
  • IT & Logistics Support Skills
  • Technical Support & End-User Assistance
  • Workflow & Dock Operations Management
  • Automation Systems (RLA Bots, Robotics, Object Detection)
  • System Monitoring & Optimization
  • Cybersecurity Awareness
  • Problem Solving
  • Training & Coaching
  • Communication
  • Organization
  • Team Collaboration

Languages

English
Native or Bilingual
French
Limited Working
Punjabi
Native or Bilingual

Timeline

Dock Coordinater /Inbound Problem Solver

Id Logistics
09.2025 - Current

DC Tech

H&M Hennes & Mauritz
02.2025 - Current

Robotic Technician

H&M Hennes & Mauritz
09.2023 - Current

Associate of Science - Computer Programming

Algonquin College

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Yashkaran Singh