Yashika Grover
Abbotsford
Summary
Dynamic and results-driven Team Leader at Tim Hortons with a strong focus on customer service excellence and cash handling. Proven ability to maintain organized workspaces while efficiently multitasking in high-pressure environments. Recognized for enhancing team performance and ensuring compliance with safety standards, contributing to a positive customer experience.
Overview
3
3
years of professional experience
Work History
Team Leader
Tim Hortons
04.2023 - Current
- Process customer orders accurately and efficiently using POS systems, handling cash, debit/credit, and coupon transactions.
- Maintain a clean, organized, and well-stocked work area in compliance with safety and health standards.
- Provide friendly, fast-paced service while balancing multiple tasks during peak hours.
- Assist in merchandising by restocking displays and ensuring product rotation.
Cashier
Fruiticana
08.2023 - 11.2023
- Greeted customers and provided product information and assistance.
- Accurately processed sales, cash, and transactions.
- Maintained and organized the checkout area and handled customer returns.
Team Member
Dairy Queen Grill & Chill
01.2023 - 04.2023
- Prepared menu items and maintained kitchen cleanliness according to food safety standards.
- Assisted with inventory checks and restocking supplies.
- Supported team members to ensure smooth operations during busy hours.
Education
High School Diploma -
University of The Fraser Valley
Abbotsford, BC06-2025
Skills
- Customer Service Excellence – Warm, friendly approach with proven ability to engage customers
- Cash Handling & POS Operation – Experienced in accurately processing cash, card, coupon, and lottery transactions
- Organization & Merchandising – Maintaining neat checkout and display areas, restocking, labeling, and signage
- Multitasking – Efficient in balancing multiple priorities in fast-paced environments
- Teamwork & Communication – Strong collaboration skills with co-workers and management
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
French
Limited Working
Timeline
Cashier
Fruiticana
08.2023 - 11.2023
Team Leader
Tim Hortons
04.2023 - Current
Team Member
Dairy Queen Grill & Chill
01.2023 - 04.2023
High School Diploma -
University of The Fraser Valley
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