Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Matthew Okeke

Calgary

Summary

Resourceful and results-oriented professional with over 10 years of comprehensive experience in operational and team management, specializing in problem resolution and customer service excellence. Adept at fostering productivity in work environment, ensuring compliance with corporate policies and legal standards. Possess a strong foundation in strategic planning, along with a deep commitment to continuous learning and professional development.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Team Leader

LM CORP 2339584 Alberta Ltd, Canada
02.2024 - Current
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Reduced average response time to customer inquiries by 30%, significantly enhancing the customer experience.
  • Coordinate construction projects while ensuring compliance with safety standards and regulatory requirements.
  • Develop and implement a strategy to effectively prioritize and complete daily tasks in a timely manner, while promoting a collaborative and accountable work environment.

Team Leader

Haf AB, Sweden.
02.2022 - 12.2023
  • Created and managed project plans, timelines and budgets.
  • Led demolition projects while interfacing with safety regulatory bodies to ensure compliance
  • Developed and maintained relationships with contractors and project coordinators to facilitate project success.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Special Adviser on Strategic Planning

Chairman of Udi Local Government Area.
03.2020 - 01.2022
  • Executed strategic planning initiatives and coordinated community events to foster local development
  • Engaged with contractors and stakeholders to ensure project alignment with community needs
  • Used standardized assessments to evaluate different projects, to effectively advise whether to approve of discard.

Chief Operations Officer (C.O.O)

Universal Mining and Metals Industries LTD
01.2012 - 12.2019


  • Drove operational direction, administrative and cost efficiency and coordination of security program initiatives.
  • Oversaw operations and interfaced with government regulatory bodies to ensure compliance.
  • Led business initiatives resulting in numerous multi-year contracts.
  • Managed investor relations and staff coordination, focusing on operational efficiency and business growth.

Production Line Worker

Homewox Limited
01.2010 - 01.2012
  • Followed safety protocols to prevent accidents and injuries to self and colleagues.
  • Collaborated with other production workers to achieve smooth running of production line.
  • Followed instructions to make products in line with customer specifications.
  • Boxed, labeled, and transported items to support assembly operations.

Education

MBA - Business Management

University Of Gävle
03-2023

Bachelor of Science - Business Administration And Management

National Open University
12-2020

Associate's Degree - Data Analysis

Masters School
07-2023

Skills

  • Analytical Skills: Strong ability to review complex data sets, prioritize critical information, and contribute to detailed action plans regarding claims and recovery processes
  • Techinical skills: Fast learner in production process, forming and finishing
  • Customer Service Excellence: Exceptional verbal and written communication skills, dedicated to providing outstanding service and support to both internal and external clients
  • Attention to Detail: Meticulous in compliance, ensuring quality, safety, accuracy in and efficiency in a given task
  • Stakeholder Engagement: Proven experience in maintaining collaborative relationships with customers, stakeholders, and team members to facilitate smooth processes
  • Time Management: Exceptional organizational skills that foster efficient management of responsibilities and caseload in fast-paced environments
  • Process Improvement: Ability to identify gaps in processes and recommend actionable changes to enhance service quality and operational performance

Languages

English
Native or Bilingual
Swedish
Professional Working
Igbo
Native or Bilingual

Certification

H2S Alive,

Confined Space,

Safety.

Timeline

Team Leader

LM CORP 2339584 Alberta Ltd, Canada
02.2024 - Current

Team Leader

Haf AB, Sweden.
02.2022 - 12.2023

Special Adviser on Strategic Planning

Chairman of Udi Local Government Area.
03.2020 - 01.2022

Chief Operations Officer (C.O.O)

Universal Mining and Metals Industries LTD
01.2012 - 12.2019

Production Line Worker

Homewox Limited
01.2010 - 01.2012

Bachelor of Science - Business Administration And Management

National Open University

MBA - Business Management

University Of Gävle

Associate's Degree - Data Analysis

Masters School

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Matthew Okeke