Yashashwini Tumpala
Brampton,ON
Summary
Organized and dependable Candidate successful at managing multiple tasks with a positive attitude. Willingness to take on added responsibilities to meet the given tasks and seek an opportunity to contribute to the team's excellence.A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Technical Support Representative
Kelly Connect
London , ON
10.2022 - 08.2023
- Provided technical assistance to customers through phone, email and chat support.
- Troubleshot customer inquiries related to software and hardware issues.
- Resolved escalated customer service issues in a timely manner.
- Diagnosed system errors and implemented solutions to resolve them.
- Maintained detailed records of customer interactions and transactions.
- Identified potential areas for improvement in existing products or services.
Production Associate
Value Edge
London , ON
02.2022 - 10.2022
- Assisted in the preparation of production orders, ensuring accuracy and efficiency.
- Collaborated with team members to identify and resolve production issues in a timely manner.
- Monitored and adjusted production processes to ensure quality standards were met.
- Ensured that all safety protocols were followed during the production process.
- Performed routine maintenance on equipment used in the production process.
Warehouse Packaging Associate
Bosco & Roxys
London , ON
09.2021 - 12.2021
- Identified and sorted items for packaging according to product specifications.
- Labeled packages with barcodes, weight, and other information.
- Inspected finished products for quality assurance.
- Maintained accurate records of packaged goods in inventory system.
- Collaborated with team members to ensure timely completion of orders.
- Assembled boxes, crates, and pallets using hand tools or automated equipment.
- Ensured compliance with safety regulations while operating machinery.
Education
PGDM - Construction Management
Fanshawe College
London, ON08-2022
Bachelors of Architecture - Architecture Studies
Sinhgad College of Architecture
Pune, India05.2019
Skills
- A very organized individual willing to learn new things as time progresses
- Proven customer service experience, honest, reliable and flexible
- Self-motivated and ability to work under pressure
- Quality Control, Material Handling, Loading and unloading
- Materials transport, Product packaging and Good organization
- Good communication skills and customer handling skills
- Assembly and Production
- Computer Knowledge: Good knowledge in Microsoft excel, Microsoft office, and Autocad design
Availability
- Am eligible to work full-time In Canada and currently with a Work permit of 3 years.
- Available to work full time (Day and afternoon shifts)
Timeline
Technical Support Representative
Kelly Connect
10.2022 - 08.2023
Production Associate
Value Edge
02.2022 - 10.2022
Warehouse Packaging Associate
Bosco & Roxys
09.2021 - 12.2021
PGDM - Construction Management
Fanshawe College
Bachelors of Architecture - Architecture Studies
Sinhgad College of Architecture
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