Tushar Sobti
Halifax,NS
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Trying to secure a job in the industry where I can utilize knowledge for the organizations growth.
Overview
7
7
years of professional experience
Work History
Security Officer
Barber Collins Security Services
05.2023 - 10.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Communication through radio with dispatch using codes and proper etiquette's.
Computer Refurbishing Technician
Vision Investment Group
10.2021 - 07.2023
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Organized work to meet demanding production goals.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Install or upgrade software
- Explaining role of network applications and equipment to end users.
- Responsible for training new employees on how to effectively diagnose, repair and setup computers.
Associate Software Engineer
GRD Enterprise
09.2016 - 11.2019
- Optimized test cases to maximize success of manual software testing.
- Worked closely with global customers spanning to troubleshoot software problems.
- Tested troubleshooting methods and documented resolutions for inclusion in knowledge base for support team use.
- Teamed with business analysts to deliver high-availability solutions for mission-critical applications.
Education
High School Diploma -
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON09.2021
Bachelor of Science - Computer Science
Haryana Engineering College
Jagadhri, India07.2016
Skills
- Strong analytical skills
- Very organized individual who is willing to learn new things as time progresses
- Software troubleshooting and problem solving
- Focus on customer service/client satisfaction
- Good in giving presentations and make people understand
- Excellent communication skills able to fluently speak English, Hindi, Punjabi
- Able to give best result in pressure situations
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Security Officer
Barber Collins Security Services
05.2023 - 10.2023
Computer Refurbishing Technician
Vision Investment Group
10.2021 - 07.2023
Associate Software Engineer
GRD Enterprise
09.2016 - 11.2019
High School Diploma -
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Science - Computer Science
Haryana Engineering College
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