YASH SUTAR
MARKHAM,Ontario
Summary
Detail-oriented professional with 2 years in the Food and Beverage Sector. Supports company values and prioritizes tasks to meet consumer needs. Self-motivated, organized, and professional team player.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Cashier
Wendys Restaurant
01.2023 - Current
- Assisted customers by answering questions and fulfilling requests.
- Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
- Supported front-end procedures to keep items well-stocked to prevent shrinkage.
- Determined customer requirements and suggested ideal product offerings to meet needs and boost revenue.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
Food and Beverage Associate
Trident Hotel Bandra Kurla
09.2021 - 12.2022
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
Intern Trainee
JW Marriott Hotel
12.2021 - 04.2022
- Supported the restaurant or bar staff during busy periods.
- Helped with setting up and clearing tables and taking orders if required.
- Built rapport with guests and created a positive guest experience.
- Engaged in small talk and made guests feel valued and comfortable.
Education
Graduate Certificate - Global Hospitality Business Development
Seneca College of Applied Arts And Technology
Mumbai, India08.2023
Graduate Certificate - Supply Chain Management - Global Logistics
Seneca College of Applied Arts And Technology
North York, ON08.2024
Skills
- Hospitality and Accommodation
- Efficient Service
- Customer Complaint Resolution
- Microsoft Office
- Job Training
- Front-End Support
Certification
DELF (Diplôme d'Études en Langue Française) - Level B1 certified.
Timeline
Front Cashier
Wendys Restaurant
01.2023 - Current
Intern Trainee
JW Marriott Hotel
12.2021 - 04.2022
Food and Beverage Associate
Trident Hotel Bandra Kurla
09.2021 - 12.2022
Graduate Certificate - Global Hospitality Business Development
Seneca College of Applied Arts And Technology
Graduate Certificate - Supply Chain Management - Global Logistics
Seneca College of Applied Arts And Technology
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